Assistive technology used by individuals with disabilities to originate, route, or terminate telecommunications or interconnected VoIP service....
Search Results "Customer with a Disability"
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Specialized Customer Premises Equipment
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Specialized customer premises equipment
Equipment, employed on the premises of a person (other than a carrier) to originate, route, or terminate telecommunications, which is commonly used by individuals with disabilities to achieve...
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General Tips for Communicating with People with Disabilities
When introduced to a person with a disability, it is appropriate to offer to shake hands. People with limited hand use or who wear an artificial limb can usually shake hands....
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Accessible Route to Goods and Services
For example, if an aisle is temporarily blocked because shelves are being restocked, staff must be available to assist a customer with a disability who is unable to maneuver through that...
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The Americans With Disabilities Act in Practice (Helping #7)
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Improving Customer Service for People with Disabilities Video
This film was produced by the West Suburban Chamber of Commerce and Industry Foundation, in cooperation with the Illinois Department of Human Services Division of Rehabilitation...
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Customer premises equipment
Equipment employed on the premises of a person (other than a carrier) to originate, route, or terminate telecommunications.
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Communicating With and About People with Disabilities
Communicating With and About People with Disabilities The Americans with Disabilities Act, other laws and the efforts of many disability organizations have made strides in improving...
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Reservations
Understanding what constitutes an accessible feature and how each feature serves guests with disabilities will enable staff to provide essential information to customers....
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Customer Premises Equipment (CPE)
Equipment used on the premises of a person (other than a carrier) to originate, route, or terminate telecommunications service or interconnected VoIP service, including software...
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Customer Premises Equipment (CPE)
Equipment used on the premises of a person (other than a carrier) to originate, route, or terminate telecommunications or interconnected VoIP service. Examples of CPE are telephones,...
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Doors and hardware
• Minimum-weight doors with accessible hardware are easily opened by people who have arthritis or use a cane for extra balance. For heavier doors, automatic and power-assisted...
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Accessible route
• Clear, wide paths without stairs to the establishment’s entrance and throughout the business leave room for canes and walkers and accommodate people with reduced mobility and...
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Signage
• Precise directional and informational signage in high-contrast colors with clear, large type and good lighting make shopping more comfortable for people with diminished short-term...
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Other Safety tips:
Make sure the door closes securely when entering and leaving your room. Use safe deposit boxes (or in room safes) if available, to store valuable items or take...
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Guidelines for Writing about People with Disabilities
Call us toll-free 1-800-949-4232 V/TTY Find your regional center at www.adata.org For the most current and accessible version, please visit...
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Service Animals
A clear policy permitting service animals can help ensure that staff are aware of their obligation to allow access to customers using service animals....
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CCDA Accessibility Compliance for Businesses: "Myths and Misconceptions"
Accessibility Compliance for Businesses "Myths and Misconceptions" July 2017
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Evaluate Your Need to Identify as Someone Who Requires Assistance During an Evacuation
There are many people, including those who identify and those who do not identify as having a disability or who have no visible disability, who may also need assistance. ...
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Tips for Interacting with People with Disabilities
Tips for Interacting with People with Disabilities Appropriate etiquette when interacting with people with disabilities is based primarily on respect and courtesy....
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DISABILITY
of “disability.”...
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DISABILITY
of “disability.”...
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Personal Support:
1. * Determine how you will get emergency help, if needed. 1.1 Consider asking more than one person at the event [family, friends or colleagues] to check on you in the event of an...
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Words
Group designations such as "the blind," "the retarded" or "the disabled" are inappropriate because they do not reflect the individuality, equality or dignity of people with disabilities....