Legal Requirements and Customer Service This manual highlights the difference between actions you must take according to the law as stated in part 382 and actions that you may choose...
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Legal Requirements and Customer Service
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Self-Service Storage Facilities
Self-Service Storage Facilities Self-service storage facilities are not specifically addressed by ADAAG but where they are provided for rent by the public, access must be provided....
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§ 36.302(c)(4) General requirements
The work or tasks performed by a service animal shall be directly related to the handler's disability. ...
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Department of Justice
Department of Justice offers technical assistance on the ADA Standards for Accessible Design and other ADA provisions applying to businesses, non-profit service agencies, and state and local...
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§35.135 Personal devices and services
§35.135 Personal devices and services....
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Q5. Does the ADA require service animals to be professionally trained?
Does the ADA require service animals to be professionally trained? A. No....
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Access to a public entity following the proper exclusion of a service animal. (Section-by-Section Analysis)
, services, and facilities of the public entity without the service animal....
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§ 37.11(b)
(b) Public entities, whether or not they receive Federal financial assistance, also are subject to enforcement action as provided by the Department of Justice....
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2. Types of Telephone Emergency Services Covered
All basic emergency services provided by public safety agencies are covered, including police, fire, and ambulance services....
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‘‘Auxiliary aids and services.’’
The Department has added videotext displays, transcription services, and closed and open captioning to the list of examples....
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ADA Title III: Public Accommodations
Transportation services provided by private entities are also covered by title III....
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Access To Medical Care For Individuals With Mobility Disabilities
Department of Justice Civil Rights Division Disability Rights Section U.S....
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Service Animal Permitted to Accompany Passenger on Flight and at Seat Assignment
Service Animal Permitted to Accompany Passenger on Flight and at Seat Assignment You must permit dogs and other service animals used by passengers with a disability to accompany the passengers...
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ADA Title II: State and Local Government Activities
, employment, transportation, recreation, health care, social services, courts, voting, and town meetings)....
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Service Animals
Regardless of your carrier’s policies with respect to pets, carriers are required by law to permit passengers with a disability to be accompanied by service animals in the cabin....
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§ 37.35 Supplemental service for other transportation modes
[See subsections ...]
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ADA Title II: Public Transportation
The transportation provisions of title II cover public transportation services, such as city buses and public rail transit (e.g. subways, commuter rails, Amtrak)....
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ADA Accessibility Standards
Both DOJ’s and DOT’s ADA Standards are based on minimum accessibility guidelines adopted by the Access Board in 2004, known as the ADA Accessibility Guidelines. As a result,...
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§382.3 Flight-related services
Flight-related services mean functions related to air travel including, but not limited to, ticket purchase, rebooking cancelled flights, seat selection, and obtaining boarding passes or...
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§ 382.3 Flight-related services
Flight-related services mean functions related to air travel including, but not limited to, ticket purchase, rebooking cancelled flights, seat selection, and obtaining boarding passes or...
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II-3.6200 Personal services and devices
II−3.6200 Personal services and devices....
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225.3 Self-Service Storage Facilities
225.3 Self-Service Storage Facilities....
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Disciplinary Proceedings
Disciplinary Proceedings: The Pennsylvania Department of Corrections modified its policies and procedures to require that prisoners with serious mental health or developmental disabilities...
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§ 36.306 Personal devices and services.
accommodation to provide its customers, clients, or participants with personal devices, such as wheelchairs; individually prescribed devices, such as prescription eyeglasses or hearing aids; or services...