In July 2008, the Smithsonian Institution Accessibility Program, the National Center on Accessibility, and the National Park Service collaborated on a daylong focus group study to learn...
Search Results "Customer Service"
Commonly Searched Documents
-
Introduction
-
III-3.2000 Denial of participation
The ADA prohibits discriminatory denial of services or benefits to individuals with disabilities....
-
III-7.8200 Restaurants and cafeterias
ADAAG contains requirements for counters and bars, access aisles, food service lines, tableware and condiment areas, raised speaker's platforms, and vending machine areas (but not controls...
-
6.3 Operational Considerations
situations where a fully compliant path of travel cannot be required, from a civil rights perspective the public agency operating the facility still has an obligation to make its programs and services...
-
§ 37.137(b)(2) Consultation with individuals with disabilities
All documents and other information concerning the planning procedure and the provision of service shall be available, upon request, to members of the public, except where disclosure would...
-
V. Public Information Systems
Public Information Systems Entities are encouraged to employ any available services, signage, or alternative systems or devices that are capable of providing the same or equivalent information...
-
ACTIONS TO BE TAKEN BY GENESIS
which Genesis has a controlling interest, will not discriminate against any individual on the basis of disability, including HIV or AIDS, in the full and equal enjoyment of the goods, services...
-
Privacy: ADA Standard Section 707.4
ETA Editor’s Note: The Department of Justice considers the communication-related elements of ATMs to be auxiliary aids and services, rather than structural elements, to which the safe...
-
General: ADA Standard Section 205.1
Section 205.1 of the ADA Standards covers information on scoping requirements for operable parts in the most current ADA Standards.
-
General: ADA Standard Section 226.1
Section 226.1 of the ADA Standards covers information in the current ADA Standards on scoping requirements for dining surfaces and work surfaces.
-
1015.2 Where required
Along vehicle service pits not accessible to the public. In assembly seating areas at cross aisles in accordance with Section 1029.12....
-
11B-407.1 General
Isolated or temporary interruptions in service due to maintenance or repairs may be unavoidable; however, failure to take prompt action to effect repairs could constitute a violation of...
-
11B-223.1.1 Alterations
In this way, people with disabilities can have access to the full-range of services provided by a medical care facility. ◼...
-
3. Voluntary Compliance
audio descriptions so that the current and ever increasing numbers of individuals who are deaf or hard of hearing or blind or have low vision and who are unable to enjoy the goods and services...
-
5. Interoperability Requirements for Assistive Technology
recommendation obligating assistive technology to use (as applicable) the standardized set of accessibility information provided by mainstream operating systems and software, rather than taking customized...
-
Step 2: Identify the Presence of Limiting Factors
Doing so is not required, but it is often good management and good customer service. Design Tip Use a rule of thumb to estimate firmness and stability....
-
III-7.3110 Work areas
Because the hotel room is also used by customers for sleeping, it is not a work area subject to the limited exemption. What is included in the term "work area"?...
- PEMKO 2 1/2" Saddle Threshold No. 166
- SafePath Courtedge™ Reducer Ramps
- PEMKO 7" Saddle Threshold No. 176
- Magnuson Group SLOPE Waste Receptacles
- PEMKO 5" Saddle Threshold No. 1665
- BTX Intelligent Fashion Tumo Drapery System
- PEMKO 4" Saddle Threshold No. 170