Self-service shelves and dispensing devices for tableware, dishware, condiments, food and beverages shall be installed to comply with 4.2 (see Fig. 54)....
Search Results "TRS: Telecommunications Relay Service"
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Error/Omission: Condiment or utensil items are placed above the reach range or are not located on an accessible route.
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§ 37.103(c) Demand responsive systems
accessible to and usable by individuals with disabilities, including individuals who use wheelchairs, unless the system, when viewed in its entirety, meets the standard for equivalent service...
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§ 37.101(d) Demand Responsive System, Vehicle Capacity Over 16
accessible to and usable by individuals with disabilities, including individuals who use wheelchairs, unless the system, when viewed in its entirety, meets the standard for equivalent service...
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§ 37.101(c) Fixed Route System. Vehicle Capacity of 16 or Fewer
accessible to and usable by individuals with disabilities, including individuals who use wheelchairs, unless the system, when viewed in its entirety, meets the standard for equivalent service...
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§ 37.43(a)(1)
(1) When a public entity alters an existing facility or a part of an existing facility used in providing designated public transportation services in a way that affects or could affect the...
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§ 38.111(a)(4)
each side of the car from which passengers board, complying with §38.113, a restroom complying with §38.123, and at least one space complying with §38.125(d)(2) and (3) to provide table service...
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§ 37.213(a)(4)
The summary shall state the number of requests for accessible bus service and the number of times these requests were met....
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A. Why Should Websites Be Accessible?
Today, government agencies routinely make much more information about their programs, activities, and services available to the public by posting it on their websites....
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Need for This Technical Assistance
The supports and services provided and made available to nondisabled parents were not provided to this parent, and she was denied reasonable modifications to accommodate her disability. ...
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Movie Theater (Section-by-Section Analysis)
Paragraph 36.303(g) is a specific application of the auxiliary aid and service requirement for movie theaters. ...
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Policies and Procedures
However, sometimes your policies or procedures can inadvertently make it difficult or impossible for a customer with a disability to access your goods and services....
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B. Carrier-Supplied Oxygen
The Oxygen NPRM proposed to require certificated U.S. carriers operating aircraft that conduct passenger-carrying service with at least one aircraft having a designed seating capacity of...
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Closed movie captioning (Section-by-Section Analysis)
The Department notes that the term “closed captioning” is referenced in the examples of auxiliary aids and services in § 36.303(b). ...
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Q13: Are the provision and implementation of a health plan developed prior to the Amendments Act sufficient to comply with the FAPE requirements as described in the Section 504 regulation?
Continuing with a health plan may not be sufficient if the student needs or is believed to need special education or related services because of his or her disability....
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31.
Any person appointed as an ADA Contact Person shall have a background in customer service....
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Section 37.151 Waiver for Undue Financial Burden
Section 37.151 Waiver for Undue Financial Burden The Department has adopted a five-year phase-in for paratransit service....
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6. Acquisition or Modification of Equipment and Devices
An employer may be able to get information needed simply by telephoning the Job Accommodation Network, a free consulting service on accommodations, or other sources listed under "Accommodations...
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B. Regulatory Flexibility Act
According to the current (2014) National Transit Database, none of transit entities that report operating 100 or more buses in annual maximum service in fixed route bus modes have service...
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Chapter 7 Addendum 1: Title II Checklist (Emergency Management)
related to emergency management, such as planning, prevention, preparedness, evacuation, transportation, sheltering, medical services, lodging, housing, response, social services, recovery...
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Notes
disabilities have their own set of health conditions, including coexisting diseases and health risk factors that might affect the cost-benefit equation of obtaining various health care services...
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§382.53(a)(1)
who identify themselves as persons needing visual or hearing assistance have prompt access to the same information provided to other passengers at each gate, ticketing area, and customer service...
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10. What happens after the complainant agrees to mediate?
KBF is a nationally recognized provider of mediation and training services....
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End Note
Good customer service practices that assist people with disabilities will bring repeat business from guests with disabilities, older travelers, and friends and families that accompany this...
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Audiovisual presentations and computer interactives without audio description
The Museum will continue to advertise the availability of this service. See 28 C.F.R. § 36.303....