Businesses covered by the ADA are required to modify their business policies and procedures when necessary to serve customers with disabilities and take steps to communicate effectively...
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Who is Covered by the ADA?
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General
that all accessible toilet facilities, toilet rooms, and compartments should be required to have signage indicating that such spaces are restricted solely for the use of individuals with disabilities...
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Pre-Employment, Post-Offer
If an individual is not hired because a post-offer medical examination or inquiry reveals a disability, the reason(s) for not hiring must be job-related and necessary for the business....
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2. Different Types of Auxiliary Aids and Services
Here are some examples of different auxiliary aids and services that may be used to provide effective communication for people with disabilities. ...
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The Importance of Customer Feedback
Expanding Your Market "People with disabilities are problem solvers....
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Secondary market ticket sales. (Section-by-Section Analysis)
Because the secondary market is a recognized--and often integral--part of the ticketing distribution system for many venues and activities, individuals with disabilities will be denied an...
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12. What if I have two pools or a pool and a spa? Can I share a lift between pools?
Sharing non-fixed pool lifts between pools can pose safety risks to swimmers with disabilities because if a lift has been moved to another pool, a person with a disability might be unable...
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101.1 General
This document contains scoping and technical requirements for accessibility to sites, facilities, buildings, and elements by individuals with disabilities....
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2. How may an employer identify individuals who may require assistance?
Finally, whether an employer periodically surveys all employees or not, it may ask employees with known disabilities if they will require assistance in the event of an emergency....
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Staff Training
Staff Training Ongoing staff training is essential to ensure that people with disabilities who use OPDMDs for mobility are not turned away or treated inappropriately....
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RETURNING HOME
The needs of individuals with disabilities should be considered, too, when they leave a shelter or are otherwise allowed to return to their home....
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D. Effective Communication: Auxiliary Aids and Services
passengers’ requests for Appropriate Auxiliary Aids and Services, including qualified interpreters, for individuals who are deaf, hard of hearing, or deaf-blind so that individuals with disabilities...
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III-4.3100 General
This obligation extends only to individuals with disabilities who have physical or mental impairments, such as vision, hearing, or speech impairments, that substantially limit the ability...
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§382.27(c)(6)
(6) Accommodation for a group of ten or more qualified individuals with a disability, who make reservations and travel as a group; and...
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§382.141(a)(1)(i)
(i) The requirements of this part and other applicable Federal regulations affecting the provision of air travel to passengers with a disability;...
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12114(b) Rules of Construction
.-- Nothing in subsection (a) shall be construed to exclude as a qualified individual with a disability an individual who--...
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APPENDIX A
APPENDIX A Title I and Title V of The Americans with Disabilities Act of 1990 (Public Law 101-336)...
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§ 36.302(c)(2) Exceptions
A public accommodation may ask an individual with a disability to remove a service animal from the premises if: ...
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§ 36.303(c)(2)
(2) A public accommodation shall not require an individual with a disability to bring another individual to interpret for him or her....
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§ 35.136(b) Exceptions
A public entity may ask an individual with a disability to remove a service animal from the premises if:...
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§ 35.160(c)(1)
(1) A public entity shall not require an individual with a disability to bring another individual to interpret for him or her....
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12185(b)(1)
(1) The anticipated demand by individuals with disabilities for accessible over-the-road buses and over-the-road bus service....
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§ 36.302(c)(2)
A public accommodation may ask an individual with a disability to remove a service animal from the premises if:...
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§ 36.309(c)(4)
(4) Courses must be administered in facilities that are accessible to individuals with disabilities or alternative accessible arrangements must be made....