[Secs. 382.38(b)(1)(i), (ii), and (iii)] Example: A passenger with a service animal calls you, a reservation agent, several days before the scheduled departure of her flight and requests...
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Seat “Blocking” Method
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Section 36.302(e) Hotel Reservations (Section-by-Section Analysis)
III regulation requires public accommodations to make reasonable modifications in policies, practices, or procedures when such modifications are necessary to afford access to any goods, services...
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DEFINITIONS
The term “auxiliary aids and services” includes qualified interpreters on-site or through video remote interpreting (VRI) services; notetakers; real-time computer-aided transcription services...
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4. What evidence may a person with a disability rely on to establish that an integrated setting is appropriate for him or her?
that people with significant disabilities can work in integrated employment settings.24 Moreover, numerous states have adopted Employment First policies that instruct states’ disability service...
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6. General prohibitions against discrimination
Paragraph (iii) requires that services provided to handicapped persons be as effective as those provided to the nonhandicapped [sic]....
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11B-217.1 General
These requirements apply to all types of public telephones including courtesy phones at airports and rail stations that provide a free direct connection to hotels, transportation services...
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11B-704.4 TTYs
Ensure that sufficient electrical service is available where TTYs are to be installed. ◼...
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Moisture and Durability
(g) Dry Wt (g) Area (cm2) Depth (cm) Volume (cm3) Dry SG MC (%) A 253 207.5 156.3 5 782 0.265 22 B 339.7...
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225(d)(1)(A)
(A) establish functional requirements, guidelines, and operations procedures for telecommunications relay services;...
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4.31.6 CONTROLS
Telephones shall have pushbutton controls where service for such equipment is available....
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§ 37.131(c)(3)
(3) A personal care attendant shall not be charged for complementary paratransit service....
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§ 37.125(h)(2)
(2) Before suspending service, the entity shall take the following steps:...
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§ 37.155(a)(7)
(7) The current level of accessible service, both fixed route and paratransit;...
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§ 37.139(h)(4)(iii)
(iii) Efforts will be made to coordinate the provision of paratransit service by other providers....
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TTY Use
(Since 1990, U.S. carriers that offer telephone reservations and information service to the general public have been required by §382.47 to offer TTY service as well.)...
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Fundamental Alteration
A modification that substantially alters the basic nature or purpose of a program, service, product or activity....
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Agency
Any Federal department or agency, including the United States Postal Service....
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Process for Developing Standards for the U.S. Access Board
Marsha Mazz , Director, Office of Technical and Information Services, U.S. Access Board...
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§ 36.302(c)(5)
A public accommodation is not responsible for the care or supervision of a service animal....
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12185(b)(3)
(3) The effectiveness of various methods of providing accessibility to such buses and service to individuals with disabilities....
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4.31.6 Controls
Telephones shall have push button controls where service for such equipment is available....
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§ 37.139(h)(3)
(3) A certification that the survey of existing paratransit service was conducted as required in §37.137(a) of this part;...
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§ 37.215(a)(1)(iii)
(iii) The ridership of small and large operators' demand-responsive service by passengers with disabilities....
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§ 37.215(b)(1)(iii)
(iii) The ridership of small and large operators' fixed-route service by passengers with disabilities....