Though OneVoice comes with a pre-populated vocabulary (focused on children) the real value is that you can easily add your own phrases and photos to create a custom experience....
Search Results "Customer Service"
Commonly Searched Documents
- OneVoice Augmentative and Alternative Communication (AAC) App
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2.7 Existing ADA and Rehabilitation Act Requirements for Accessible Medical Care
ADA and Section 504 of the Rehabilitation Act require health care practitioners and delivery systems to provide individuals with disabilities full and equal access to their health care services...
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E202.4 Functions Located in Maintenance or Monitoring Spaces (Section-by-Section Analysis)
proposes to revise § 1194.3(f) of the existing 508 Standards to clarify that, where status indicators and operable parts for ICT functions are located in spaces that are only frequented by service...
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382.13 Do carriers have to modify policies, practices, and facilities to ensure nondiscrimination?
This requirement recognizes that there can be times when, in order to provide nondiscriminatory service to a particular individual, carriers must change or make an exception to an otherwise...
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§ 382.5 Qualified individual with a disability
ground transportation, using terminal facilities, or obtaining information about schedules, fares or policies, takes those actions necessary to avail himself or herself of facilities or services...
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§382.3 Qualified individual with a disability
transportation on a carrier, offers, or makes a good faith attempt to offer, to purchase or otherwise validly to obtain such a ticket; (2) With respect to obtaining air transportation, or other services...
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§382.157(c)
Data concerning the alleged discrimination or service problem related to the disability must be separately recorded in the following areas: refusal to board, refusal to board without an...
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e) UPhAS
Yet, no evidence has been presented that Kirola has been deprived of meaningful access to any program, service or activity because of the lack of access improvements at an existing facility...
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Open movie captioning (Section-by-Section Analysis)
The Department notes that the term “open captioning” is already referenced in the examples of auxiliary aids and services provided in § 36.303(b). ...
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Identification of accessible guest rooms. (Section-by-Section Analysis)
Proposed § 36.302(e)(2) states that hotel reservations services must identify and describe the accessible features in the hotels and guest rooms. ...
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E201.1 Scope
Postal Service. The term “agency” is defined in Section E103 to include the United States Postal Service and other federal agencies and departments as specified in 44 U.S.C. 3502....
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Improved Engineered Wood Fiber (EWF) Surfaces for Accessible Playgrounds Field Performance Testing: Final Report II
Engineered Wood Fiber (EWF) Surfaces for Accessible Playgrounds Field Performance Testing: Final Report II Field Performance Testing March, 2002 – January, 2003 USDA Forest Service...
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Legal Authority and Purpose
by or behalf of federal agencies. 2 The Architectural Barriers Act requires the following agencies to adopt accessibility standards: Department of Defense and United States Postal Service...
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Section 36.208(a) (Section-By-Section Analysis and Response to Comments)
36.208(a) implements section 302(b)(3) of the Act by providing that this part does not require a public accommodation to permit an individual to participate in or benefit from the goods, services...
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II-3.4200 Relationship to "program accessibility" requirement.
Provision of services to individuals with disabilities in a different location, for example, is one method of achieving program accessibility....
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202.4 Alterations Affecting Primary Function Areas
Such areas include but are not limited to: Remodeling merchandise display areas or employee work areas in a department store; Replacing an inaccessible floor surface in the customer service...
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Battery-powered Wheelchairs
As a matter of good customer service, you should apologize to the passenger for the problem and the resulting inconvenience....
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36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM
technology developed, procured, maintained, or used by federal agencies covered by section 508 of the Rehabilitation Act of 1973, and its guidelines for telecommunications equipment and customer...
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§ 36.201(a) Prohibition of discrimination.
No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any...
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§382.111(f)
have vision impairments or who are deaf or hard-of-hearing, so that these passengers have prompt access to information the carrier provides to other passengers (e.g. weather, on-board services...
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2. Section 382.3 is amended...
Section 382.3 is amended by revising the definition of “air transportation” and adding definitions for “automated airport kiosk,” “conforming alternate version,” “flight-related services...
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10. TTY
.: taking room service orders, answering requests for assistance, etc.)? [28 CFR 36.303] Yes __ No __ N/A __ Comments: ___________________________________________...
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225(f)(1) State documentation
establish a State program under this section shall submit documentation to the Commission that describes the program of such State for implementing intrastate telecommunications relay services...
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Sec.36.201(a) Prohibition of discrimination
No individual shall be discriminated against on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any...