Communicating with Customers Communicating successfully with customers is an essential part of doing business. When dealing with customers who are blind or have low vision, those...
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Communicating with Customers
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14. Q: Is there any legal limit to how much my department must spend on communication aids like interpreters?
A: Yes. Your department is not required to take any step that would impose undue financial and administrative burdens. The "undue burden" standard is a high one. For example, whether...
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United States of America v. HRB Tax Group, Inc., H&R Block Tax Services LLC and HRB Advance LLC - Settlement Agreement
Press Release SETTLEMENT AGREEMENT AMONG THE UNITED STATES OF AMERICA AND HRB TAX GROUP, INC. H&R BLOCK TAX SERVICES LLC AND HRB ADVANCE LLC UNDER THE...
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§ 35.130 General prohibitions against discrimination.
[Order No. 1512-91, 56 FR 35716, July 26, 1991, as amended by AG Order No. 3180-2010, 75 FR 56178, Sept. 15, 2010; AG Order 3702-2016, 81 FR 53225, Aug. 11, 2016]
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Accessible Presentation of Meeting Content
Assistance may include qualified sign language and oral interpreters, assistive listening systems, and realtime captioning (also called CART -- communication access realtime translation...
- ADA25: #13 of 25 -- Jails and Prisons
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F206.2.3 Multi-Story Buildings and Facilities
Where exceptions for alterations to qualified historic buildings or facilities are permitted by F202.5, an accessible route shall not be required to stories located above or below the accessible...
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Reach Ranges
new construction and alterations in the 2010 Standards will affect a variety of building elements such as light switches, electrical outlets, thermostats, fire alarm pull stations, card readers...
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The Presentation Area / Speaker’s Platform Design and Considerations
Space for a qualified interpreter for people who are Deaf or hard of hearing should be included in all plans, and seating nearest interpreters should be reserved for individuals using those...
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§27.11(c) Compliance planning.
(c) Compliance planning.
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§8.4(b)(1)
(1) A recipient, in providing any housing, aid, benefit, or service in a program or activity that receives Federal financial assistance from the Department may not, directly or...
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Considerations When Hiring an Interpreter
Consider the following factors when hiring interpreters for a meeting: Length and type of meeting: If the meeting will last two hours or more, you will need to have at least...
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II-3.1000 General
II−3.1000 General. Most requirements of title II are based on section 504 of the Rehabilitation Act of 1973, which prohibits discrimination on the basis of handicap in federally...
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GENERAL EFFECTIVE COMMUNICATION PROVISIONS
Within three months of the effective date of this Agreement, the SDA will identify sources of qualified sign language and oral interpreters, real-time transcription services, and vendors...
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Toilet Rooms and Bathing Rooms: ADA Standard Section 213.2
Section 213.2 covers scoping requirements in the current ADA Standards for toilet rooms and bathing rooms.
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Attachment D: HUMBOLDT COUNTY POLICE DEPARTMENT POLICY STATEMENT REGARDING EFFECTIVE COMMUNICATION WITH PEOPLE WHO ARE DEAF OR HARD OF HEARING
Because a qualified interpreter must be able to interpret impartially, a family member, child, or friend of the individual who is deaf may not be qualified to render the necessary interpretation...
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United States of America v. Swedish Edmonds Hospital - Settlement Agreement
SETTLEMENT AGREEMENT BETWEEN THE UNITED STATES OF AMERICA AND SWEDISH EDMONDS HOSPITAL
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You must provide timely access to the same information given to other passengers for those who are deaf, blind
You must provide blind or visually-impaired passengers and passengers who are deaf, hard of hearing, or deaf-blind, timely access to the same information given to other...
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United States of America v. Associated Foot & Ankle Centers of Northern Virginia - Settlement Agreement
SETTLEMENT AGREEMENT BETWEEN THE UNITED STATES OF AMERICA AND ASSOCIATED FOOT & ANKLE CENTERS OF NORTHERN VIRGINIA, PC U.S. DEPARTMENT OF JUSTICE DJ # 202-79-281
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United States of America v. Franciscan St. James Health - Settlement Agreement
SETTLEMENT AGREEMENT UNDER THE AMERICANS WITH DISABILITIES ACT BETWEEN THE UNITED STATES OF AMERICA AND FRANCISCAN ST. JAMES HEALTH DJ #202-23-247
- Braille Works
- Boost Your Business - Chapter 13 - Alarms
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1. Face-to-Face Communications
In these types of situations where someone involved has a disability that affects communication, auxiliary aids and services such as qualified interpreters, computer-aided real-time transcription...
- LookTel Money Reader