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11B-904 Check-out aisles and sales and service counters
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Legal Requirements and Customer Service
Legal Requirements and Customer Service This manual highlights the difference between actions you must take according to the law as stated in part 382 and actions that you may choose...
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Self-Service Storage Facilities
Self-Service Storage Facilities Self-service storage facilities are not specifically addressed by ADAAG but where they are provided for rent by the public, access must be provided....
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§ 36.302(c)(4) General requirements
The work or tasks performed by a service animal shall be directly related to the handler's disability. ...
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15. I have always had a clearly posted "no pets" policy at my establishment. Do I still have to allow service animals?
A service animal is not a pet. The ADA requires you to modify your "no pets" policy to allow the use of a service animal by a person with a disability....
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§35.135 Personal devices and services
§35.135 Personal devices and services....
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Q5. Does the ADA require service animals to be professionally trained?
Does the ADA require service animals to be professionally trained? A. No....
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227.1 General
Where provided, check-out aisles, sales counters, service counters, food service lines, queues, and waiting lines shall comply with 227 and 904....
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2. Types of Telephone Emergency Services Covered
All basic emergency services provided by public safety agencies are covered, including police, fire, and ambulance services....
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Line of Sight and Dispersion of Wheelchair Spaces in Assembly Areas
Line of Sight and Dispersion of Wheelchair Spaces in Assembly Areas....
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Prohibition against surcharges for use of a service animal. (Section-by-Section Analysis)
Prohibition against surcharges for use of a service animal....
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Prohibition against surcharges for use of a service animal. (Section-by-Section Analysis)
Prohibition against surcharges for use of a service animal....
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Service Animals
Regardless of your carrier’s policies with respect to pets, carriers are required by law to permit passengers with a disability to be accompanied by service animals in the cabin....
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§ 37.35 Supplemental service for other transportation modes
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§382.3 Flight-related services
Flight-related services mean functions related to air travel including, but not limited to, ticket purchase, rebooking cancelled flights, seat selection, and obtaining boarding passes or...
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§ 382.3 Flight-related services
Flight-related services mean functions related to air travel including, but not limited to, ticket purchase, rebooking cancelled flights, seat selection, and obtaining boarding passes or...
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II-3.6200 Personal services and devices
II−3.6200 Personal services and devices....
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225.3 Self-Service Storage Facilities
225.3 Self-Service Storage Facilities....
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§ 36.306 Personal devices and services.
accommodation to provide its customers, clients, or participants with personal devices, such as wheelchairs; individually prescribed devices, such as prescription eyeglasses or hearing aids; or services...
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F225.3 Self-Service Storage Facilities
Self-service storage facilities shall provide individual self-service storage spaces complying with these requirements in accordance with Table F225.3....
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225.3 Self-Service Storage Facilities
Self-service storage facilities shall provide individual self-service storage spaces complying with these requirements in accordance with Table 225.3....
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§ 35.135 Personal devices and services.
individuals with disabilities personal devices, such as wheelchairs; individually prescribed devices, such as prescription eyeglasses or hearing aids; readers for personal use or study; or services...
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4.33.3* PLACEMENT OF WHEELCHAIR LOCATIONS
They shall adjoin an accessible route that also serves as a means of egress in case of emergency and shall be located to provide lines of sight comparable to those for all viewing areas....
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Verification of Service Animals
Verification of Service Animals Under particular circumstances, you may see a need to verify whether an animal accompanying a passenger with a disability qualifies as a service animal...