The ADA recognizes that the provision of goods and services in an integrated manner is a fundamental tenet of nondiscrimination on the basis of disability....
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Section 36.203 Integrated Settings (Preamble, Section-by-Section Analysis)
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Section 36.203 Integrated Settings (Section-By-Section Analysis and Response to Comments)
The ADA recognizes that the provision of goods and services in an integrated manner is a fundamental tenet of nondiscrimination on the basis of disability....
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Substantially Limited in Working
Cir. 2007) (employee with seizure disorder was not substantially limited in working because he was not foreclosed from jobs involving driving, operating machinery, childcare, military service...
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Section 1630.9 Not Making Reasonable Accommodation
The obligation to make reasonable accommodation applies to all services and programs provided in connection with employment, and to all non-work facilities provided or maintained by an employer...
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11B-209.4 Valet parking
Parking facilities that provide valet parking services shall provide at least one passenger drop-off and loading zone complying with Section 11B-503....
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1.9.1.1.2
The Department of General Services requires newly leased facilities, and lease renewals, to be accessible by first surveying the facility for code compliance and then making necessary corrections...
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2. Neighborhood Access
While recognizing that accessible programs, services and facilities may be available elsewhere in the City, Kirola contends that the City is obligated to ensure that its programs and services...
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OVERVIEW
Various types of communication aids – known as “auxiliary aids and services” – are used to communicate with people who are deaf or hard of hearing. ...
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F. Electronic and information technology
Among the available equipment and furniture that use EIT are kiosks, which are interactive computer terminals that provide a wide range of services, including information sharing, ticketing...
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Background
For those who use a wheeled mobility device (WMD) transfers are required to perform essential tasks of daily living such as bathing, toileting and driving (see Addendum B for a complete...
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‘‘direct threat’’
threat’’ is a significant risk to the health or safety of others that cannot be eliminated by a modification of policies, practices, or procedures, or by the provision of auxiliary aids or services...
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Notes
members, including the Editorial Committee, rejected the word “bariatric” to describe these individuals because “bariatric” is typically used specifically to indicate particular types of services...
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Guarantees of accessible guest room reservations. (Section-by-Section Analysis)
e)(3) provides that a public accommodation that owns, operates, leases (or leases to) a place of lodging shall guarantee accessible guest rooms that are reserved through a reservations service...
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Question: What are the obligations of a public entity receiving federal financial assistance that owns and controls track through a station?
Answer: Under 49 CFR section 37.42(c), when a new or altered platform is adjacent to a track shared with existing freight operations, the railroad providing passenger service, and...
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C. General Complaint Resolution Tips
You should familiarize yourself with this manual (and Appendix V containing the full text of part 382) and your carrier’s policies (concerning the law as well as good customer service...
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221.2.2 Integration
Although not required under new construction standards, the regulations require that wheelchair users have access to specialty services and amenities available to other spectators....
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III-3.1000 General
Individuals with disabilities may not be denied full and equal enjoyment of the "goods, services, facilities, privileges, advantages, or accommodations" offered by a place of public accommodation...
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Exception 9
The types of buildings and facilities are: Office buildings and passenger vehicle service stations of three stories or more and 3,000 or more square feet (279 m2) per floor....
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Other relevant federal rules and guidance documents
As discussed above, DOJ and the Department of Health and Human Services issued a guidance document for health care providers regarding their responsibilities to make their services and facilities...
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Handling Accessibility Complaints: Keeping out of Court
Set up a fully functional ADA Task Force 3. Head off complaints with a well-documented barrier removal plan. 4....
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FM Systems
However, most institutions that support multiple broadcasts are likely to have an audiovisual support staff which can assume responsibilities for this important task....
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§382.157(f)(2)
relationship, you must forward to your codeshare partner disability-related complaints you receive from or on behalf of passengers with respect to difficulties encountered in connection with service...
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§382.151(c)(2)
Your reservation agents, contractors, and Web sites must provide information equivalent to that required by paragraph (c)(1) of this section to passengers with a disability using those services...
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Alternate methods
Alternate methods may include, but are not limited to, voice, fax, relay service, TTY, Internet posting, captioning, text-to-speech synthesis, and audio description....