Chapter 9 covers built-in elements, including dining surfaces and work surfaces (902), benches (903), and sales and service counters (904)....
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Chapter 9: Built-In Elements
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MAKING THE BUILT ENVIRONMENT ACCESSIBLE
The Standards are used when determining if a public entity's programs or services are accessible under the ADA....
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§ 36.308 Seating in assembly areas.
A public accommodation shall ensure that wheelchair spaces and companion seats are provided in each specialty seating area that provides spectators with distinct services or amenities that...
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§ 36.303(c)(1)(ii)
(ii) The type of auxiliary aid or service necessary to ensure effective communication will vary in accordance with the method of communication used by the individual; the nature, length,...
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F212.3 Sinks
Exception 2 is consistent with Exception 1 to this section, which exempts service sinks because they cannot comply with technical requirements for sinks due to their configuration....
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ALTERNATIVES TO BARRIER REMOVAL
Where a public accommodation can demonstrate that barrier removal is not readily achievable, the public accommodation shall not fail to make its goods, services, facilities, privileges,...
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11B-224.2 Guest rooms with mobility features
. ◼ ETA Editor's Note 2022 CBC allows a 36” x 36” transfer shower to be used in transient lodging guest rooms, housing at a place of education, and social service center establishments...
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VGo Telepresence Robot
VGo is an all-in-one solution that includes everything you need to establish your physical presence in a distant location....
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COMMERCIAL FACILITIES
aircraft; or (3) railroad locomotives, railroad freight cars, railroad cabooses, commuter or intercity passenger rail cars (including coaches, dining cars, sleeping cars, lounge cars and food service...
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11B-704.2.2 Operable parts
Telephones shall have push-button controls where such service is available....
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§382.157(f)(1)(i)
(i) Disability-related complaints you receive from or on behalf of passengers with respect to difficulties encountered in connection with service you provide;...
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§382.157(f)(1)(iii)
(iii) Disability-related complaints forwarded by another carrier or governmental agency with respect to difficulties encountered in connection with service you provide...
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Question 25
Have all new employees been informed about the business's accessible features and accessible customer service practices?...
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§ 1194.3(f)
(f) Products located in spaces frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment are not required to comply with this part....
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§27.7(b)(1)
(1) A recipient, in providing any aid, benefit, or service, may not, directly or through contractual, licensing, or other arrangements, on the basis of disability:...
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NOT REQUIRED {35.150}
NOT REQUIRED {35.150} Any action that would fundamentally alter the nature of a service, program or activity Result in undue financial and administrative burdens...
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Specialized Customer Premises Equipment
Assistive technology used by individuals with disabilities to originate, route, or terminate telecommunications or interconnected VoIP service....
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§104.4(b)(1)
(1) A recipient, in providing any aid, benefit, or service, may not, directly or through contractual, licensing, or other arrangements, on the basis of handicap:...
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§8.4(b)(1)(ii)
(ii) Afford a qualified individual with handicaps an opportunity to participate in, or benefit from, the housing, aid, benefit, or service that is not equal to that afforded to others;...
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Indirect Air Carrier:
A company not directly involved in the operation of an aircraft that sells air transportation services to the general public, such as tour and charter operators. [Sec. 382.5]...
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§35.102 Application(a)
(a) Except as provided in paragraph (b) of this section, this part applies to all services, programs, and activities provided or made available by public entities....
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§ 36.302(c)(1)
Generally, a public accommodation shall modify policies, practices, or procedures to permit the use of a service animal by an individual with a disability....
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Sec.36.302(c)(1) General
Generally, a public accommodation shall modify policies, practices, or procedures to permit the use of a service animal by an individual with a disability....
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Specialized Customer Premises Equipment
Assistive technology used by individuals with disabilities to originate, route, or terminate telecommunications or interconnected VoIP service....
