[DSA-AC] An area defined by equipment and/or work surfaces intended for use by employees only, and generally for one or a small number of employees at a time....
Search Results "Small Business"
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WORKSTATION
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Reasonable Modifications
Reasonable Modifications Businesses must make "reasonable modifications" in their policies, practices, or procedures when necessary so that people with disabilities can be their customers...
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Assessing Your Facility
Assessing Your Facility The revised ADA regulations give businesses 18 months (until March 15, 2012) before they must comply with the 2010 Standards....
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G.4.ii. - Can a purchase qualify for this exception based strictly on the fact that it is a small add-on purchase to a larger contract?
No. While a purchase may be considered "incidental" in some situations based on its size, "incidental" in the context of Section 508 means the product is being used in-house by the...
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End Note
Good customer service practices that assist people with disabilities will bring repeat business from guests with disabilities, older travelers, and friends and families that accompany this...
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4. My pool already existed before the effective date of the new rule. What am I required to do to provide pool access to customers with mobility disabilities?
The ADA requires businesses to make existing pools accessible only when it is "readily achievable" to do so....
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Overview
It has also been reviewed by the Small Business Administration's Office of Advocacy pursuant to Executive Order 13272, 67 FR 53461, (Aug. 13, 2002)....
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Other Road and Shared Use Path Users
Electric toys for children-Small electric devices, usually with four wheels, often designed to emulate full size adult motor vehicles....
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11B-405.7 Landings
Curvilinear ramps with small radii also can create compound cross slopes and cannot, by their nature, meet the requirements for accessible routes....
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11B-405.7 Landings
Curvilinear ramps with small radii also can create compound cross slopes and cannot, by their nature, meet the requirements for accessible routes....
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Examples of Barrier Removal
Each business must decide on a case-by-case basis what constitutes "readily achievable" barrier removal for their business....
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207.1.1
207.1.1 Barriers at common or emergency entrances and exits of business establishments conducting business with the general public that are existing, under construction, or under contract...
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Customizing the readily achievable plan
In fact, the regulations acknowledge that business may “mix and match” to best meet their customers’ needs....
- Allegion Falcon SC70 Series Surface Mounted Door Control
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7. Q: Can I charge a maintenance or cleaning fee for customers who bring service animals into my business?
A: No. Neither a deposit nor a surcharge may be imposed on an individual with a disability as a condition to allowing a service animal to accompany the individual with a...
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For More Information
For more information about the ADA and business, visit the Department of Justice ADA Business Connection at www.ada.gov....
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§ 37.131(b)(1)
(1) The entity shall make reservation service available during at least all normal business hours of the entity's administrative offices, as well as during times, comparable to normal business...
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§ 37.215(a)(2)(ii)
(ii) Modify the requirements of §37.189 for large and/or small demand-responsive operators....
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Effective Communication
Effective Communication Businesses must communicate effectively with customers who have vision, hearing, or speech disabilities....
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6. What if I can’t afford to install a fixed lift in my pool, or it would be difficult to do so?
If it is not readily achievable for a business to provide a fixed lift – that is, if it would be too difficult or expensive to make these changes – then a business may use other ways, such...
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Accessible Parking Spaces
When a business restripes a parking lot, it must provide accessible parking spaces as required by the ADA Standards for Accessible Design....
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Introduction
Introduction Meetings between businesses and people with disabilities – whether related to researching customer preferences, developing a business education curriculum, or discovering...
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Including Customers with Disabilities in the Process
And, there are reasons beyond equalizing opportunities that make this inclusion significant for businesses....
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202.3.3 Barriers at Common or Emergency Entrances and Exists
Barriers at common or emergency entrances and exits of business establishments conducting business with the general public that are existing, under construction, or under contract for construction...