A public entity is not responsible for the care or supervision of a service animal....
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§ 35.136(e) Care or supervision
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§35.162 Telephone Emergency Services
§35.162 Telephone Emergency Services Many public entities provide telephone emergency services by which individuals can seek immediate assistance from police, fire, ambulance, and other...
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If Service Animal Cannot be Accommodated at Assigned Seat
If Service Animal Cannot be Accommodated at Assigned Seat If a service animal cannot be accommodated at the seat of the passenger with a disability and if there is another seat in the...
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What about the passenger who has two or more service animals?
A single passenger legitimately may have two or more service animals....
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Section 36.406(d) Social Service Establishments (Section-by-Section Analysis)
The Department considers this is a prudent action based on its effect on social service providers. ...
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Access to a public entity following the proper exclusion of a service animal. (Section-by-Section Analysis)
Access to a public entity following the proper exclusion of a service animal....
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603.3 Accommodation of Communication Needs
Support services shall be provided directly to the user or through a referral to a point of contact....
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Auxiliary aids and services (Section-by-Section Analysis)
"Auxiliary aids and services." Auxiliary aids and services include a wide range of services and devices for ensuring effective communication....
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Advice for Passengers with Service Animals
Although airlines are not permitted to automatically require documentation for service animals other than emotional support or psychiatric service animals, if you think it would help you...
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603.1 General
ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
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603.1 General
ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
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§ 35.136(c) If an animal is properly excluded
If a public entity properly excludes a service animal, it shall give the individual with a disability the opportunity to participate in the service, program, or activity without having the...
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§ 35.136(c) If an animal is properly excluded
If a public entity properly excludes a service animal under §35.136(b), it shall give the individual with a disability the opportunity to participate in the service, program, or activity...
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Q12. Can hotels charge a cleaning fee for guests who have service animals?
Can hotels charge a cleaning fee for guests who have service animals? No. Hotels are not permitted to charge guests for cleaning the hair or dander shed by a service animal....
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603.1 General (Section-by-Section Analysis)
603.1 General (Section-by-Section Analysis) This section addresses the accessibility of ICT support services, such as help desks, call centers, training centers, and automated self-service...
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DEPARTMENT OF TRANSPORTATION DISABILITY LAW GUIDANCE: Origin-to-Destination Service
paratransit service for ADA paratransit eligible persons shall be origin-to-destination service.” ...
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Inquiries about service animals. (Section-by-Section Analysis)
Inquiries about service animals....
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§ 36.310(a)(2)
Transportation services subject to this section include, but are not limited to, shuttle services operated between transportation terminals and places of public accommodation, customer shuttle...
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D. Beyond TTYs: Providing 9-1-1 and Emergency Services Via New Communication Technologies
State and local governments are responsible under Title II of the ADA for providing effective communication and equal access to 9-1-1 and other emergency services.5 To achieve effective...
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"Auxiliary Aids and Services" (Section-by-Section Analysis)
For purposes of clarification, the Department has added the exchange of written notes as an example of an auxiliary aid or service. ...
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603.3 Accommodation of Communication Needs
Support services shall be provided directly to the user or through a referral to a point of contact....
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II-7.3000 Emergency telephone services.
[See subsections ...]
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II-7.3000 Emergency telephone services
[See subsections ...]
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8. Q: I operate a private taxicab and I don't want animals in my taxi; they smell, shed hair and sometimes have "accidents." Am I violating the ADA if I refuse to pick up someone with a service animal?
Taxicab companies may not refuse to provide services to individuals with disabilities....