Permitting a service animal in a place where animals are typically not allowed, such as a cafeteria or a courtroom....
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Reasonable Modification
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‘‘direct threat’’
threat’’ is a significant risk to the health or safety of others that cannot be eliminated by a modification of policies, practices, or procedures, or by the provision of auxiliary aids or services...
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Notes
members, including the Editorial Committee, rejected the word “bariatric” to describe these individuals because “bariatric” is typically used specifically to indicate particular types of services...
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Guarantees of accessible guest room reservations. (Section-by-Section Analysis)
e)(3) provides that a public accommodation that owns, operates, leases (or leases to) a place of lodging shall guarantee accessible guest rooms that are reserved through a reservations service...
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Question: What are the obligations of a public entity receiving federal financial assistance that owns and controls track through a station?
Answer: Under 49 CFR section 37.42(c), when a new or altered platform is adjacent to a track shared with existing freight operations, the railroad providing passenger service, and...
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C. General Complaint Resolution Tips
You should familiarize yourself with this manual (and Appendix V containing the full text of part 382) and your carrier’s policies (concerning the law as well as good customer service...
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221.2.2 Integration
Although not required under new construction standards, the regulations require that wheelchair users have access to specialty services and amenities available to other spectators....
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III-3.1000 General
Individuals with disabilities may not be denied full and equal enjoyment of the "goods, services, facilities, privileges, advantages, or accommodations" offered by a place of public accommodation...
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Exception 9
The types of buildings and facilities are: Office buildings and passenger vehicle service stations of three stories or more and 3,000 or more square feet (279 m2) per floor....
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Other relevant federal rules and guidance documents
As discussed above, DOJ and the Department of Health and Human Services issued a guidance document for health care providers regarding their responsibilities to make their services and facilities...
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§382.157(f)(2)
relationship, you must forward to your codeshare partner disability-related complaints you receive from or on behalf of passengers with respect to difficulties encountered in connection with service...
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§382.151(c)(2)
Your reservation agents, contractors, and Web sites must provide information equivalent to that required by paragraph (c)(1) of this section to passengers with a disability using those services...
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Alternate methods
Alternate methods may include, but are not limited to, voice, fax, relay service, TTY, Internet posting, captioning, text-to-speech synthesis, and audio description....
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§ 36.302(c)(7) Access to areas open to the public, program participants, and invitees
Individuals with disabilities who are accompanied by service animals may access all areas of a place of public accommodation where members of the public, program participants, and invitees...
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12182(b)(1)(E) Association
(E) Association It shall be discriminatory to exclude or otherwise deny equal goods, services, facilities, privileges, advantages, accommodations, or other opportunities to an individual...
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§8.4(b)(1)(v)
individual with handicaps by providing significant assistance to an agency, organization, or person that discriminates on the basis of handicap in providing any housing, aid, benefit, or service...
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§ 36.302(c)(7)
Individuals with disabilities shall be permitted to be accompanied by their service animals in all areas of a place of public accommodation where members of the public, program participants...
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Separate Tenancies
Separate Tenancies At least one entrance to each tenancy, such as retail and service establishments of a strip shopping center, must be accessible....
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§100.65(a)
color, religion, sex, handicap, familial status, or national origin, to impose different terms, conditions or privileges relating to the sale or rental of a dwelling or to deny or limit services...
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III-4.3500 Closed caption decoders
that provide televisions for use by patients, and hotels, motels, and other places of lodging that provide televisions in five or more guest rooms, must provide closed caption decoder service...
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6.13 Outdoor Constructed Features
at beaches, outdoor constructed features such as picnic tables, grills or water hydrants, shall comply with technical provisions for that constructed feature as detailed in these Forest Service...
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§100.70(b)
(b) It shall be unlawful, because of race, color, religion, sex, handicap, familial status, or national origin, to engage in any conduct relating to the provision of housing or of services...
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§ 37.213(b)(2)(ii)
If the passenger can receive the confirmation by this method, then the operator shall provide a unique confirmation number to the passenger when the request for equivalent service is made...
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G. Supplies
Provide emergency supplies that enable people with disabilities to care for their service animals. ...