response and the content of the TTY response; the time elapsed and the number of rings from the initiation of the TTY call until the call taker responded by TTY; and whether the call was processed...
Search Results "ADA Regulatory Process"
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8. Testing to Ensure Direct, Equal Access
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g. Other relevant factors
However, another facility that receives orders on a continuous basis finds it most efficient to organize an assembly line process, in which each production worker repeatedly performs one...
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The Importance of Customer Feedback
how businesses learn about customer needs -- through focus groups, product usability studies, and customer surveys; mystery shoppers and comment cards; or a successful customer complaint process...
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382.155 How must carriers respond to written complaints?
These complaints may or may not have been processed through the carrier’s CRO, though they need to state whether a CRO was involved....
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3. MDE Advisory Committee Approach
Section 3 summarizes the activities of the MDE Advisory Committee during this 12-month period, the processes and information Committee members used to make their decisions, and the challenges...
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Ticket distribution methods. (Section-by-Section Analysis)
The proposed rule, at § 36.302(f)(2), makes clear that public accommodations must include accessible seating in all stages of the ticketing process, including presales, promotions, lotteries...
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11. Self-evaluation
The Department received many comments approving of the addition to paragraph (c) of a requirement that recipients seek the assistance of handicapped persons in the self-evaluation process...
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12. Grievance procedure
A general requirement that appropriate due process procedures be followed has been added....
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Ticket distribution methods. (Section-by-Section Analysis)
The proposed rule, at § 35.138(b), makes clear that public entities must include accessible seating in all stages of the ticketing process, including pre-sales, promotions, lotteries, or...
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iii. Radiological Diagnostic equipment
For example, MRIs typically require individuals with disabilities to climb onto an MRI table and remain on the table while it is moved into and out of a scanning tube, a process that can...
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Sensory Issues
Sensory Issues: Individuals with ASD may have difficulty with sensory processing and can experience oversensitivity to touch, sights, sounds, and smells in the workplace....
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D. Effective Communication: Auxiliary Aids and Services
On request of passengers with disabilities in connection with their communications with Atlantis in the booking process and related pre-boarding communications, Atlantis will provide appropriate...
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WEB-BASED SERVICES AND PROGRAMS
throughout the life of the Agreement,The City of Waukegan will do the following: Establish, implement, and post online a policy that its web pages will be accessible and create a process...
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WEB-BASED SERVICES AND PROGRAMS
Agreement, and throughout the life of the Agreement, SDA will do the following: Establish, implement, and post online a policy that its web pages will be accessible and create a process...
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§ 38.77(b)
configuration which allows passengers to grasp such assists from outside the vehicle while starting to board, and to continue using such handrails or stanchions throughout the boarding process...
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§ 38.155(a)
configuration which allows passengers to grasp such assists from outside the vehicle while starting to board, and to continue using such handrails or stanchions throughout the boarding process...
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Bus boarding and alighting areas
Bus boarding and alighting areas must be in compliance with the ADA-ABA Guidelines (Section 810.2), which address surfaces (sturdy), dimensions (96" long x 60" wide); connection to sidewalks...
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Subpart D—Preschool, Elementary, and Secondary Education
of the Department, except in extraordinary circumstances, to review the result of individual placement and other educational decisions, so long as the school district complies with the “process...
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Future Research Needs
Such an identification process must be a living repository of existing and emerging solutions to assure that the rapidly evolving world of mobile and digital technologies are included and...
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III-6.4000 Alterations: Historic preservation
standards for that feature must be made in consultation with the appropriate advisory board designated in ADAAG, and interested persons should be invited to participate in the decision-making process...
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Section 37.127 Complementary Paratransit for Visitors
Preferably, this application process should be arranged before the visitor arrives, by letter, telephone or fax, so that a complete application can be processed expeditiously....
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EXHIBIT A Required Accessible Elements at QuikTrip Stores
ADA Standards §§ 4.1.3(8), (9). 11. Toilet Rooms....
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An Overview of a Free Appropriate Public Education
A written Section 504 Plan is often a useful way to document that the school district engaged in a process to identify and address the needs of a student with a disability and to communicate...
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Pilot Rock: Accessible Park Bench & Tables
Requires the Registered User plan or above. Login!
