EXCEPTION: Visual characters indicating elevator car controls shall not be required to comply with 703.5.6....
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703.5.6 Height from Finish Floor or Ground
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Other Information for Individuals with Hearing or Vision Impairments
One carrier suggested that the emphasis should be not on how swiftly carriers can transmit the information to the disabled passenger but on when the passenger needs to have it....
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QUESTION: WHAT MEANS MAY BE USED TO COMMUNICATE WITH COMPLAINT RESOLUTION OFFICIALS (CROs)?
*Other equivalent means of communication are permitted, as long as they provide effective communication with the passenger with a disability....
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Complaints Resolution Official (CRO):
thoroughly familiar with the requirements of part 382 and the air carrier’s policies and procedures addressing part 382 and the provision of services, facilities, and accommodations to passengers...
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2. Pick Up and Drop Off Locations with Multiple Entrances
., shopping malls, employment centers, schools, hospitals, airports), the paratransit operator should pick up and drop off the passenger at the entrance requested by the passenger, rather...
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2. Pick Up and Drop Off Locations with Multiple Entrances
., shopping malls, employment centers, schools, hospitals, airports), the paratransit operator should pick up and drop off the passenger at the entrance requested by the passenger, rather...
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§ 37.213(a)(1)
The operator shall transmit a copy of the form to the passenger no later than the end of the next business day following the receipt of the request....
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§382.81(b)
(b) You must provide an adjoining seat for a person assisting a passenger with a disability in the following circumstances:...
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§382.65(b)(2)
(2) You may require the passenger to provide the advance notice specified in §382.27 to receive this service....
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§382.125(c)(2)
(2) When the passenger requests the return of the items at the baggage claim area instead of at the door of the aircraft....
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B. Access Aisles
Does each accessible parking space have or share an adjacent access aisle to allow persons who use wheelchairs, walkers or other mobility aids to transfer from their car/van?...
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12162(a)(3)(C) Limitation
train by subparagraph (A), not more than two spaces to park and secure wheelchairs nor more than two spaces to fold and store wheelchairs shall be located in any one coach or food service car...
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DEPARTMENT OF TRANSPORTATION DISABILITY LAW GUIDANCE: Origin-to-Destination Service
What are the obligations of transit providers to ensure that eligible passengers receive “origin-to-destination” service?...
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Americans with Disabilities Act
Subtitle B, Part I applies to designated public transportation provided by state and local governments by bus, rail, or other conveyance (other than aircraft or intercity or commuter rail...
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M301.2.3 Transfer Sides
Arm rests, footrests, side rails, and stirrups are examples of obstructions....
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QUESTION: HOW IS A SERVICE ANIMAL CARED FOR WHILE ON BOARD A VESSEL?
* While the PVO is not responsible for the care or supervision of the animal, the PVO should communicate with the passenger so that the passenger understands his/her responsibility to...
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§382.33(b)(2)
(2) Requiring passengers to remain in a holding area or other location in order to receive transportation, services, or accommodations;...
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§382.43(c)(4)(i)
(i) Disclose Web-based discount fares to the passenger if his or her itinerary qualifies for the discounted fare....
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§382.133(a)(2)
(2) The device cannot be stowed and used in the passenger cabin consistent with applicable TSA, FAA, and PHMSA regulations....
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§382.67(f)
(f) As a carrier, you must offer pre-boarding to a passenger stowing his or her wheelchair in the cabin....
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§382.81(b)(3)
(3) When a passenger with a hearing impairment is traveling with an interpreter who will be performing functions for the individual during the flight; or...
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§382.87(e)
(e) You must never deny transportation to any passenger in order to provide accommodations required by this subpart....
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§382.141(a)(1)(i)
(i) The requirements of this part and other applicable Federal regulations affecting the provision of air travel to passengers with a disability;...
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§ 382.43(c)(4)(i)
(i) Disclose Web-based discount fares to the passenger if his or her itinerary qualifies for the discounted fare....