highlights the difference between actions you must take according to the law as stated in part 382 and actions that you may choose to take in an effort to provide superior customer service to passengers...
Search Results "Passenger with a Disability"
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Legal Requirements and Customer Service
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12162(b)(2)(A) General rule
(A) General rule It shall be considered discrimination for purposes of section 12132 of this title and section 794 of title 29 for a person to purchase or lease any new rail passenger...
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12162(b)(1) One car per train rule
be considered discrimination for purposes of section 12132 of this title and section 794 of title 29 for a person who provides commuter rail transportation to fail to have at least one passenger...
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§ 37.107(a)
which is primarily engaged in the business of transporting people and whose operations affect commerce, which makes a solicitation after February 25, 1992, to purchase or lease a new rail passenger...
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§382.85(a)(1)(ii)
(ii) However, you must assign to the passenger any seat, not already assigned to another passenger that accommodates the passenger's needs, even if that seat is not available for assignment...
- Easterseals Colorado
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What should I do if my staff do not know how to help a person with a disability transfer or know what the ADA requires my office to do?
Q What should I do if my staff do not know how to help a person with a disability transfer or know what the ADA requires my office to do?...
- Easterseals New Jersey
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14. Q: Our center has a policy that we will not give medication to any child. Can I refuse to give medication to a child with a disability?
Can I refuse to give medication to a child with a disability? A: No....
- Easterseals Central Ohio
- Easterseals Western and Central Pennsylvania
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Written Complaints Received after the Trip
Written Complaints Received after the Trip You should be aware of your carrier’s established procedure for resolving written complaints from passengers with a disability....
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11B-228.3.1 General
Accordingly, the CBC Chapter 11B EVCS regulations apply to and are sized for EVCS that service typical passenger cars, trucks, and vans. ...
- Lift-U® LU12 Step/Platform Onboard Lift
- Easterseals Florida
- Easterseals Nevada
- Easterseals Midwest
- Easterseals Nebraska
- Easterseals Michigan
- Easterseals Superior California
- Easterseals South Carolina
- National Rehabilitation Information Center (NARIC)
- Equip for Equality
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1. Movable aisle armrests
The carrier is required to provide a means to ensure that individuals with mobility impairments or other passengers with disabilities can readily obtain seating in rows having movable aisle...