No matter how businesses learn about customer needs -- through focus groups, product usability studies, and customer surveys; mystery shoppers and comment cards; or a successful customer...
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The Importance of Customer Feedback
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382.155 How must carriers respond to written complaints?
These complaints may or may not have been processed through the carrier’s CRO, though they need to state whether a CRO was involved....
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§382.157(d)
You must make submissions through the World Wide Web except for situations where you can demonstrate that you would suffer undue hardship if not permitted to submit the data via paper copies...
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603.2.3 Door Swing
Doors to a toilet room or bathing room for a single occupant accessed only through a private office and not for common use or public use shall be permitted to swing into the clear floor...
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B. Summary of Major Provisions and Organization of Technical Criteria
The MDE Standards also include technical criteria for supports (M305), for instructions or other information communicated to patients through the equipment (M306), and for operable parts...
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603.2.3 Door Swing
Doors to a toilet room or bathing room for a single occupant accessed only through a private office and not for common use or public use shall be permitted to swing into the clear floor...
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604.5 Grab Bars
Grab bars shall not be required to be installed in a toilet room for a single occupant accessed only through a private office and not for common use or public use provided that reinforcement...
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2. DESIGN PROFESSIONAL IN GENERAL RESPONSIBLE CHARGE STATMENT
determined to be noncompliant with the CBC have been identified and the corrective work necessary to bring them into compliance has been included within the scope of this project’s work through...
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Secondary market ticket sales. (Section-by-Section Analysis)
rule, in which a public accommodation must provide accessible seating, including a wheelchair space where needed, to an individual with a disability who purchases an "inaccessible" seat through...
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Qualified individual with a disability
See also footnote 4 (noting that this resource guide addresses students from kindergarten through 12th grade). ...
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General rule on reservations. (Section-by-Section Analysis)
Reservations can be made in many different ways--in person, on the phone, directly with the hotel, with a parent company, or through a travel agency. ...
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1. Recipient
These schools, however, are indirectly subject to the substantive requirements of this regulation through the application of §104.4(b)(iv), which prohibits recipients from assisting agencies...
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C.3.i. - Does Section 508 require contractors to manufacture EIT that meets the applicable Access Board’s technical provisions?
(See section G.6.vi below) In turn, contractors wishing to do business with the government must provide products and services that meet (either directly or through equivalent facilitation...
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T-turn Maneuvering Space
The Guidelines adequately address the accessible route into and through the dwelling unit by the minimum corridor width and door width specifications, given typical apartment layouts....
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Contractual arrangements with private entities. (Section-by-Section Analysis)
For that reason, the proposed § 35.152(a) makes it clear that this section's requirements will apply to prisons operated by public entities directly or through contractual or other relationships...
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Self-Evaluation Forms
These forms will take you through the process of conducting a self-evaluation and developing a transition plan and an action plan....
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Technical Memorandum TM 2013-19 Private Toilet and Bathing Rooms
TM 2013-19 Private Toilet and Bathing Rooms Effective Date: October 3, 2013 2012 TAS Reference: 213.2 and 213.3 A toilet or bathing room for a single occupant accessed only through...
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603.2.3 Door Swing
Doors to a toilet room or bathing room for a single occupant accessed only through a private office and not for common use or public use shall be permitted to swing into the clear floor...
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11B-607.4 Grab bars
Grab bars shall not be required to be installed in a bathtub located in a bathing facility for a single occupant accessed only through a private office and not for common use or public use...
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Automatic Doors and Power Assisted Doors [4.13.12]
Fully automatic doors, which produce the most force, are usually activated through control mats or sensory devices and are often used in facilities with heavy traffic such as airport terminals...
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Clear Floor Space: Minimum Clear Floor Space Required - Manual, Power & Scooter
The clear floor area width dimension also informs the minimum clearance width for successful passage through corridors, doorways, and wheelchair ramps....
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217 Telephones
2010 Standards for Accessible Design What’s New/Different 4.1.3(17)(b) All telephones required to be accessible and complying with 4.31.2 through...
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Treatment of Data
Through further analysis, results of playground surface tests for firmness and stability were compared within surface categories and across surface categories to determine the mean, range...
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Destination-Oriented Elevators
With destination-oriented elevators, passengers indicate the floor destination when calling an elevator, usually through a keypad....