Can hotels charge a cleaning fee for guests who have service animals? No. Hotels are not permitted to charge guests for cleaning the hair or dander shed by a service animal....
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Q12. Can hotels charge a cleaning fee for guests who have service animals?
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DEPARTMENT OF TRANSPORTATION DISABILITY LAW GUIDANCE: Origin-to-Destination Service
paratransit service for ADA paratransit eligible persons shall be origin-to-destination service.” ...
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603.1 General
ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
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603.1 General
ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603....
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Inquiries about service animals. (Section-by-Section Analysis)
Inquiries about service animals....
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§ 35.136(c) If an animal is properly excluded
If a public entity properly excludes a service animal, it shall give the individual with a disability the opportunity to participate in the service, program, or activity without having the...
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Check-Out Aisles and Sales and Service Counters
Section 227 of the 2010 Standards clarifies the requirements for food service lines....
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§ 35.136(c) If an animal is properly excluded
If a public entity properly excludes a service animal under §35.136(b), it shall give the individual with a disability the opportunity to participate in the service, program, or activity...
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603.1 General (Section-by-Section Analysis)
603.1 General (Section-by-Section Analysis) This section addresses the accessibility of ICT support services, such as help desks, call centers, training centers, and automated self-service...
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D. Beyond TTYs: Providing 9-1-1 and Emergency Services Via New Communication Technologies
State and local governments are responsible under Title II of the ADA for providing effective communication and equal access to 9-1-1 and other emergency services.5 To achieve effective...
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"Auxiliary Aids and Services" (Section-by-Section Analysis)
For purposes of clarification, the Department has added the exchange of written notes as an example of an auxiliary aid or service. ...
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II-7.3000 Emergency telephone services.
[See subsections ...]
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II-7.3000 Emergency telephone services
[See subsections ...]
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§ 36.310(a)(2)
Transportation services subject to this section include, but are not limited to, shuttle services operated between transportation terminals and places of public accommodation, customer shuttle...
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225(c) Provision of services
(c) Provision of services Each common carrier providing telephone voice transmission services shall, not later than 3 years after July 26, 1990, provide in compliance with the regulations...
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11B-227 SALES AND SERVICE
[See subsections ...]
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11B-227 Sales and service.
[See subsections ...]
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11B-227 Sales and service
[See subsections ...]
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Tray Slides: ADA Standard Section 904.5.2
The tops of tray slides shall be 28 inches (710 mm) minimum and 34 inches (865 mm) maximum above the finish floor or ground.
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11B-904.5.2 Tray slides
The tops of tray slides shall be 28 inches (711 mm) minimum and 34 inches (864 mm) maximum above the finish floor or ground.
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603.3 Accommodation of Communication Needs
Support services shall be provided directly to the user or through a referral to a point of contact....
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8. Q: I operate a private taxicab and I don't want animals in my taxi; they smell, shed hair and sometimes have "accidents." Am I violating the ADA if I refuse to pick up someone with a service animal?
Taxicab companies may not refuse to provide services to individuals with disabilities....
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603.3 Accommodation of Communication Needs (Section-by-Section Analysis)
603.3 Accommodation of Communication Needs (Section-by-Section Analysis) This proposed section would permit compliant support services to be delivered through either of two methods: directly...
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10. Q: What if a service animal barks or growls at other people, or otherwise acts out of control?
For example, any service animal that displays vicious behavior towards other guests or customers may be excluded....