[2010 ADA Standards] 604.4 Seats....
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11B-604.4 Seats
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11B-502.5 Vertical clearance
[2010 ADA Standards] 502.5 Vertical Clearance....
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11B-904.4.1 Parallel approach
[2010 ADA Standards] 904.4.1 Parallel Approach....
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11B-101.1 General
. ◼ [2010 ADA Standards] 101.1 General....
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11B-202.3 Alterations
[2010 ADA Standards] 1....
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2. State and Local Laws
State and Local Laws The ADA does not override state or local laws designed to protect public health and safety, except where such laws conflict with ADA requirements....
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II-3.1000 General
The ADA similarly extends section 504's nondiscrimination requirement to all activities of State and local governments, not only those that receive Federal financial assistance....
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Uniform Federal Accessibility Guidelines (UFAS)
State and local governments have the option to use UFAS or the ADA Standards to meet their obligations under Title II of the ADA....
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§ 36.105(d)(2)(i)
(i) The principles set forth in the rules of construction in this section are intended to provide for more generous coverage and application of the ADA's prohibition on discrimination through...
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§ 35.108(d)(2)(i)
(i) The principles set forth in the rules of construction in this section are intended to provide for more generous coverage and application of the ADA's prohibition on discrimination through...
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11B-407.2.2.4 Differentiation
ETA Editor's Note Lacking certain Exceptions allowed by 2010 ADAS, and imposing additional requirements regarding visible signals, the preceding CBC requirements pertaining to elevator...
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Signage
Response by Erin Schambureck: The only pictogram requirements that I recall being in ADA – and Marsha, maybe you could verify that – is really just that handicap image – the person in the...
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8. Testing to Ensure Direct, Equal Access
response and the content of the TTY response; the time elapsed and the number of rings from the initiation of the TTY call until the call taker responded by TTY; and whether the call was processed...
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g. Other relevant factors
However, another facility that receives orders on a continuous basis finds it most efficient to organize an assembly line process, in which each production worker repeatedly performs one...
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The Importance of Customer Feedback
how businesses learn about customer needs -- through focus groups, product usability studies, and customer surveys; mystery shoppers and comment cards; or a successful customer complaint process...
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382.155 How must carriers respond to written complaints?
These complaints may or may not have been processed through the carrier’s CRO, though they need to state whether a CRO was involved....
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3. MDE Advisory Committee Approach
Section 3 summarizes the activities of the MDE Advisory Committee during this 12-month period, the processes and information Committee members used to make their decisions, and the challenges...
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Ticket distribution methods. (Section-by-Section Analysis)
The proposed rule, at § 36.302(f)(2), makes clear that public accommodations must include accessible seating in all stages of the ticketing process, including presales, promotions, lotteries...
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11. Self-evaluation
The Department received many comments approving of the addition to paragraph (c) of a requirement that recipients seek the assistance of handicapped persons in the self-evaluation process...
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12. Grievance procedure
A general requirement that appropriate due process procedures be followed has been added....
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Ticket distribution methods. (Section-by-Section Analysis)
The proposed rule, at § 35.138(b), makes clear that public entities must include accessible seating in all stages of the ticketing process, including pre-sales, promotions, lotteries, or...
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iii. Radiological Diagnostic equipment
For example, MRIs typically require individuals with disabilities to climb onto an MRI table and remain on the table while it is moved into and out of a scanning tube, a process that can...
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Sensory Issues
Sensory Issues: Individuals with ASD may have difficulty with sensory processing and can experience oversensitivity to touch, sights, sounds, and smells in the workplace....
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D. Effective Communication: Auxiliary Aids and Services
On request of passengers with disabilities in connection with their communications with Atlantis in the booking process and related pre-boarding communications, Atlantis will provide appropriate...