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§ 35.161 Telecommunications.
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TDD and Text Telephone
For terminological clarity, we want to point out that two different words are used in ADA regulations to refer to devices on which individuals with hearing impairments communicate...
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§ 35.161(a)
(a) Where a public entity communicates by telephone with applicants and beneficiaries, text telephones (TTYs) or equally effective telecommunications systems shall be used to communicate...
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§ 35.161(a)
(a) Where a public entity communicates by telephone with applicants and beneficiaries, text telephones (TTYs) or equally effective telecommunications systems shall be used to communicate...
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G. 911 EMERGENCY COMMUNICATIONS
Within three (3) months of the entry of this Consent Decree, the County will ensure that each of its 911 consoles or call stations can receive and respond to TTY communications effectively...
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G. 911 EMERGENCY COMMUNICATIONS
Within three (3) months of the entry of this Consent Decree, the County will ensure that each of its 911 consoles or call stations can receive and respond to TTY communications effectively...
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8. Testing to Ensure Direct, Equal Access
The goal of these tests is to determine whether TTY equipment functions properly and whether personnel have been adequately trained to handle TTY calls correctly....
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F217.4.1 Bank Requirement
Where four or more public pay telephones are provided at a bank of telephones, at least one public TTY complying with 704.4 shall be provided at that bank....
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217.4.1 Bank Requirement
Where four or more public pay telephones are provided at a bank of telephones, at least one public TTY complying with 704.4 shall be provided at that bank....
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217.4.1 Bank Requirement
Where four or more public pay telephones are provided at a bank of telephones, at least one public TTY complying with 704.4 shall be provided at that bank....
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J) Calling 9‒1‒1 and Other Emergency Services
The ADA requires all telephone emergency services to provide direct, equal access to their services for people with disabilities who use a TTY....
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11B-217.4.1 Bank requirement
Where four or more public pay telephones are provided at a bank of telephones, at least one public TTY complying with Section 11B-704.4 shall be provided at that bank....
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11B-217.4.1 Bank requirement
Where four or more public pay telephones are provided at a bank of telephones, at least one public TTY complying with Section 11B-704.4 shall be provided at that bank....
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11B-217.4.1 Bank requirement
Where four or more public pay telephones are provided at a bank of telephones, at least one public TTY complying with Section 11B-704.4 shall be provided at that bank....
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C. Equipment and Features to Provide Direct and Equal Access to Emergency Communications Services
Now that you have a basic understanding of how TTY communications work, let’s look at how Title II of the ADA’s requirements translate to what PSAPs need to do....
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1. What does direct and equal access mean?
“Direct access” means that PSAPs must directly receive TTY calls without relying on an outside relay service or third-party services....
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Section 35.161 Telecommunications (Section-by-Section Analysis)
The Department proposes to redesignate current § 35.161 as § 35.161(a), and to replace the term "Telecommunication devices for the deaf (TDD's)" with "text telephones (TTYs)." ...
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Section 35.161 Telecommunications. (Section-by-Section Analysis)
Public comment was universally supportive of this change in nomenclature to TTY....
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§ 1194.23(b)
(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols....
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11B-217.4.8 Detention and correctional facilities
In detention and correctional facilities, where at least one pay telephone is provided in a secured area used only by detainees or inmates and security personnel, at least one TTY shall...
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E. Training
Training PSAPs must train their call takers to effectively recognize and process TTY calls....
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D. Beyond TTYs: Providing 9-1-1 and Emergency Services Via New Communication Technologies
Some people who have hearing disabilities do not have access to TTYs....
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Public Telephones
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