227 Sales and Service
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227 Sales and Service
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11B-227 SALES AND SERVICE
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227 Sales and Service
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11B-227 Sales and service.
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11B-227 Sales and service
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Ensure that communication with people with disabilities is as effective as communication with people without disabilities
Take appropriate steps to ensure that communication with people with disabilities is as effective as communication with people without disabilities, and provide auxiliary aids and...
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11B-220.2 Point-of-sale devices
Where point-of-sale devices are provided at check stands and sales and service counters required to comply with Sections 11B-227.2 and 11B-227.3, they shall comply with Sections 11B-707.2...
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INFORMATION/COMMUNICATIONS ISSUES
INFORMATION/COMMUNICATIONS ISSUES
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Do all print materials need to be available in large print and Braille or are they only required upon request?
Public entities are required to “make available appropriate auxiliary aids and services where necessary to ensure effective communication.”...
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5. Do Title II and Section 504 apply to the programs, services, and activities of family courts?
Courts are required to provide auxiliary aids and services when necessary to ensure effective communication, unless an undue burden or fundamental alteration would result.60 For example...
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A7.2(3) Assistive Listening Devices
At all sales and service counters, teller windows, box offices, and information kiosks where a physical barrier separates service personnel and customers, it is recommended that at least...
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Chapter 3 General Effective Communication Requirements Under Title II of the ADA
What are auxiliary aids and services? When is a state or local government required to provide auxiliary aids and services?...
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4. What factors should a public school district consider in determining what auxiliary aids or services are necessary to afford qualified students with disabilities an equal opportunity to participate in, and enjoy the benefits of, the public school’s services, programs, or activities?
The determination of what auxiliary aids or services will provide effective communication must be made on a case‐by‐case basis, considering the communication used by the student, the nature...
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Kitchen Work Surface: ADA Standard Section 804.3
In residential dwelling units required to comply with 809, at least one 30 inches (760 mm) wide minimum section of counter shall provide a kitchen work surface that complies with 804.3....
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12. How does a parent request auxiliary aids and services for a child under Title II? Can the request be made as part of the IEP process or must it be made through a separate process?
The school district can determine whom the parent should contact with requests for auxiliary aids and services and other ADA issues....
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EFFECTIVE COMMUNICATION DURING FACE-TO-FACE SERVICES
Agreement, and pursuant to the Effective Communication Policy, THE CREDIT UNION shall provide individuals who are deaf, are hard of hearing, or have speech disabilities with appropriate auxiliary...
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31. Academic adjustments
Under §104.44(d), a recipient must ensure that no handicapped student is subject to discrimination in the recipient's program because of the absence of necessary auxiliary educational aids...
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1. Under Title II, what must public school districts do to provide effective communication to students with hearing, vision, or speech disabilities?
To do this, public schools must provide appropriate “auxiliary aids and services” where necessary to provide effective communication;20 that is, schools must provide appropriate auxiliary...
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SCOTT JOHNSON v. STARBUCKS CORPORATION - AMICUS BRIEF
Defendants have violated Section 904.4.1 of the 2010 ADA Standards for Accessible Design (2010 Standards) because they have failed to provide 36 inches of clear space on the transaction counter...
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11B-904.4.1 Parallel approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided....
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11B-904.4.1 Parallel approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided....
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11B-904.4.1 Parallel approach
A portion of the counter surface that is 36 inches (914 mm) long minimum and 34 inches (864 mm) high maximum above the finish floor shall be provided....
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Counters and Bars [5.2]
Counters and Bars [5.2] A "portion" of counters where food or drink is consumed must be accessible or service must be available at accessible tables in the same area....