In many instances, you will receive a request for an alternative format from a person with a disability before the event....
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2. Written Communications
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Make reasonable modifications in policies, practices, or procedures when necessary to avoid disability discrimination in all interactions with people with mental health disabilities or I/DD
The reasonable modification obligation applies when an agency employee knows or reasonably should know that the person has a disability and needs a modification, even where the individual...
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Hospitality for All
The ADA defines an individual with a disability as a person who has a physical or mental impairment that substantially limits one or more major life activities, a person who has a history...
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Auxiliary Aids and Services
auditory programs (SAP) For people who have speech disabilities: exchange of written notes or typed communication qualified speech-to-speech transliterators (a person...
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Provide Public Notice About the ADA
public service announcements on television Large print (recommend: san-serif typeface such as Helvetica or Ariel, 18 point font Text file on a thumb disk or emailed to the person...
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Complaints Made During the Trip
., over the telephone or in person at an airport), the CRO must promptly take action to resolve the problem as follows: If no violation of the law has occurred yet, the CRO must...
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408.1 General (Section-by-Section Analysis)
In addition to the proposed requirements above, the Board is considering establishing a requirement for the angle of the display screen to be adjustable, so that a person using a wheelchair...
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Q27. What does under control mean? Do service animals have to be on a leash? Do they have to be quiet and not bark?
The service animal must be harnessed, leashed, or tethered while in public places unless these devices interfere with the service animal's work or the person's disability prevents use of...
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III-8.2000 Private suits
Any person who is being subjected to discrimination on the basis of disability in violation of title III of the Act may file a civil action for injunctive relief....
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Section 1194.41 Information, Documentation, and Support (Preamble, Section-by-Section Analysis)
Section 1194.41 Information, Documentation, and Support (Preamble, Section-by-Section Analysis) In order for a product to be fully usable by persons with disabilities, the information...
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I. Slip Resistant Surface—Aisles, Steps, Floor Areas Where People Walk, Floor Areas in Securement Locations, Lift Platforms, Ramps
Contrary to popular belief, some slippage is necessary to walking, especially for persons with restricted gaits; a truly “non-slip” surface could not be negotiated....
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II-3.4300 Right to participate in the regular program
ILLUSTRATION: A museum cannot exclude a person who is blind from a tour because of assumptions about his or her inability to appreciate and benefit from the tour experience....
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§382.141(a)(4)
(4) You must consult with organizations representing persons with disabilities in your home country when developing your training program and your policies and procedures....
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9.3 What Can an Employer Do to Avoid Increased Workers' Compensation Costs and Comply With the ADA?
The ADA allows an employer to take reasonable steps to avoid increased workers' compensation liability while protecting persons with disabilities against exclusion from jobs they can safely...
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§382.87(c)
(c) If a passenger's disability results in involuntary active behavior that would result in the person properly being refused transportation under §382.19, and the passenger could be transported...
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12. Portray successful people with disabilities in a balanced way, not as heroic or superhuman.
Do not make assumptions by saying a person with a disability is heroic or inspiring because they are simply living their lives....
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§ 36.302(e)(1)
(1) Modify its policies, practices, or procedures to ensure that individuals with disabilities can make reservations, including reservations made by telephone, in-person, or through a third...
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402.2.5 Braille Instructions
EXCEPTION: Devices for personal use shall not be required to conform to 402.2.5....
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F. Counter Height
Do the registration counters or other counters serving guests have a lowered portion no more than 36" high or is there a folding shelf at 36" high to allow persons who use wheelchairs to...
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G. Self-serve Items
If a counter is used for serving breakfast or other food products, does it have at least a 36" long section that is no higher than 36" above the floor to allow persons who use wheelchairs...
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§8.4(c)(1)
(1) Non-handicapped persons may be excluded from the benefits of a program if the program is limited by Federal statute or executive order to individuals with handicaps....
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§104.46(b) Assistance in making available outside employment
A recipient that assists any agency, organization, or person in providing employment opportunities to any of its students shall assure itself that such employment opportunities, as a whole...
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§104.52(b) Notice
notice concerning benefits or services or written material concerning waivers of rights or consent to treatment shall take such steps as are necessary to ensure that qualified handicapped persons...
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407.3.3 Reopening Device
doors shall be provided with a reopening device complying with 407.3.3 that shall stop and reopen a car door and hoistway door automatically if the door becomes obstructed by an object or person...