When you receive a complaint from a passenger with a disability, there are certain requirements under the law with which you, your carrier, and a CRO must comply....
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B. Process to Resolve Complaints
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Disability Training Materials and Helpful Information: from the U.S. Department of Transportation
Transportation’s Office of Aviation Enforcement and Proceedings (AEP) and Office of Transportation Policy have developed informative modular programs that can be used to assist individuals with disabilities...
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§382.3 Automated airport kiosk
Automated airport kiosk means a self-service transaction machine that a carrier owns, leases, or controls and makes available at a U.S. airport to enable customers to independently obtain...
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§ 1194.2 Guidelines for Section 255 of the Communications Act.
The guidelines for telecommunications equipment and customer premises equipment covered by Section 255 of the Communications Act are set forth in Appendices B and C to this part....
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§ 382.3 Automated airport kiosk
Automated airport kiosk means a self-service transaction machine that a carrier owns, leases, or controls and makes available at a U.S. airport to enable customers to independently obtain...
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§ 36.202(d) Individual or class of individuals.
For purposes of paragraphs (a) through (c) of this section, the term "individual or class of individuals" refers to the clients or customers of the public accommodation that enters into...
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Sec.36.202(d) Individual or class of individuals
For purposes of paragraphs (a) through (c) of this section, the term "individual or class of individuals'' refers to the clients or customers of the public accommodation that enters into...
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§ 36.302(e)(1)(v)
(v) Guarantee that the specific accessible guest room reserved through its reservations service is held for the reserving customer, regardless of whether a specific room is held in response...
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Easterseals Hawaii
Our mission Easterseals Hawaii provides exceptional, individualized, family-centered services to empower people with disabilities or special needs to achieve their goals and live independent...
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Check-Out Aisles and Sales and Service Counters
The accessible part of the counter must also be staffed and provide an equivalent level of service as that provided to all customers....
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C. Defendants' Transaction Counter
"The parties agree" that at "the subject facility, defendant Starbucks has one continuous transaction counter, uniform in height and depth, designed for customers using wheelchairs to make...
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14. Q: Our center has a policy that we will not give medication to any child. Can I refuse to give medication to a child with a disability?
Can I refuse to give medication to a child with a disability? A: No....
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Shower and Sauna Doors in Transient Lodging Facilities
Congress directed this requirement to be included so that individuals with disabilities could visit guests in other rooms. See H. Rept. 101‒485, pt. 2, at 118 (1990); S....
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V. Description of Steps Taken to Minimize the Significant Economic Impact Consistent with the Stated Objectives and Significant Alternatives Considered and Rejected.
The members of the TAAC included representatives of small and large manufacturers of telecommunications equipment, customer premises equipment, specialized customer premises equipment, peripheral...
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What should I do if my staff do not know how to help a person with a disability transfer or know what the ADA requires my office to do?
Q What should I do if my staff do not know how to help a person with a disability transfer or know what the ADA requires my office to do?...
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SELF-SERVICE STORAGE
[DSA-AC] Building or facility designed and used for the purpose of renting or leasing individual storage spaces to customers for the purpose of storing and removing personal property on...
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C202.1 General
Where the requirements in Chapters 4 and 5 do not address one or more functions of telecommunications or customer premises equipment, the functions not addressed shall conform to the Functional...
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C206.1 General
Where support documentation and services are provided for telecommunications equipment and customer premises equipment, manufacturers shall ensure that such documentation and services conform...
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BACKGROUND
The United States initiated a compliance review under Title III of the Americans with Disabilities Act of 1990 ("ADA"), 42 U.S.C. §§ 12181-12189, to determine whether individuals with disabilities...
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Centre for Cognitive Ageing and Cognitive Epidemiology
clinical scientists Mission Statement The Centre's mission is to elucidate the routes to the vulnerable ageing brain, and thus provide information to prevent or ameliorate cognitive disability...
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Texas Workforce Commission (TWC): Vocational Rehabilitation Program
Our Vocational Rehabilitation (VR) program serves: Adults with disabilities Youth and students with disabilities Businesses and employers Vocational Rehabilitation...
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12182(b)(1)(A)(iv) Individual or class of individuals
(iv) Individual or class of individuals For purposes of clauses (i) through (iii) of this subparagraph, the term "individual or class of individuals" refers to the clients or customers...
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3. What does it mean for a public school district to give “primary consideration” to the request of the student with a disability when making the decision to provide a particular auxiliary aid or service?
or guardian) to request the aid or service the student with a disability thinks is needed to provide effective communication....
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State of California Disability Access Services (DAS) - Employment Today: Reasonable Accommodation & FEHA
Mediation and Dispute Resolution Employment Today DVD Booklet: Word Format or PDF Format For additional information about DAS services or questions about the Americans with Disabilities...
