Carriers are responsible for ensuring that passengers with disabilities, including those with vision or hearing impairments, receive the same information in a timely manner that the...
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D. Accommodations for Air Travelers who are Deaf, Hard of Hearing, or Deaf-Blind
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Chapter 5: Assisting Air Travelers with Disabilities Boarding, Deplaning, and During the Flight
A. Aircraft Accessibility B. Seating Assignments and Accommodations C. Boarding and Deplaning Assistance D. Stowing and Treatment of Personal Equipment E. Services in the...
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E. Accommodations for Air Travelers who are Deaf, Hard of Hearing, or Deaf-Blind
If your carrier makes available a telephone reservation and information service to the public, you must make available a text telephone (TTY) to permit individuals who are deaf or...
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1009.7.3 Openness
The exterior area for assisted rescue shall be open to the outside air....
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PUBLIC WAY
A street, alley or other parcel of land open to the outside air leading to a street, that has been deeded, dedicated or otherwise permanently appropriated to the public for public use and...
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101.4.2 Mechanical
installation, alterations, repairs and replacement of mechanical systems, including equipment, appliances, fixtures, fittings and appurtenances, including ventilating, heating, cooling, air-conditioning...
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Public Way
Any street, alley or other parcel of land open to the outside air leading to a public street, which has been deeded, dedicated or otherwise permanently appropriated to the public for public...
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§ 382.5 Qualified individual with a disability
using terminal facilities, or obtaining information about schedules, fares or policies, takes those actions necessary to avail himself or herself of facilities or services offered by an air...
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§382.3 Expected maximum flight duration
Expected maximum flight duration means the carrier's best estimate of the total duration of the flight from departure gate to arrival gate, including taxi time to and from the terminals,...
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DOT Response
It is likely that today there may be a significant number of used accessible vans and small buses available that demand responsive systems for the general public could use....
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Complaints Resolution Official (CRO):
One or more individuals designated by each air carrier who must be thoroughly familiar with the requirements of part 382 and the air carrier’s policies and procedures addressing part 382...
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Who has to follow part 382?
The following organizations and individuals must comply with part 382: (1) air carriers and their employees (e.g., ticket and gate agents, flight attendants, baggage handlers, pilots, etc...
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§ 37.189(a)
(a) This section applies to private entities primarily in the business of transporting people, whose operations affect commerce, and that provide demand-responsive OTRB service....
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4.34.2(9)
Those portions of heating, ventilating, and air conditioning equipment requiring regular, periodic maintenance and adjustment by the resident of a dwelling shall be accessible to people...
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Passenger Vessels: ADA Standard Section 4.
Information on the revisions to the ADA Standards regarding passenger vessels.
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§382.43(c)
(c) If you are a U.S. or foreign air carrier that operates at least one aircraft having a designed seating capacity of more than 60 passengers and owns or controls a primary Web site that...
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§ 382.43(c)
(c) If you are a U.S. or foreign air carrier that operates at least one aircraft having a designed seating capacity of more than 60 passengers and owns or controls a primary Web site that...
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Paratransit
Typically, paratransit is provided in a demand responsive mode....
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DOT Disability Hotline or Hotline:
The toll free telephone hotline system that provides general information about the rights of air travelers with disabilities, responds to requests for information, and assists air travelers...
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Contractors
A contactor is an entity that has a business arrangement with an air carrier to perform functions that the ACAA and part 382 would otherwise require the air carrier to perform with its own...
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Open Risers: ADA Standard Section 504.3
Section 504.3 covers the current ADA Standards for open risers on stairways.
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Slope: ADA Standard Section 405.2
Section 405.2 covers the current ADA Standards for slope requirements on ramps.
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Hours and Days of Service
It should be pointed out that service during low-demand times need not be by the same paratransit mode as during higher usage periods....
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III-1.3100 Exceptions
Even though private air terminals are not considered to be places of public accommodation, are airports covered as commercial facilities?...