We believe that halting the boarding process for everyone behind, for example, Row 15, until a wheelchair user in Row 15 was transferred to a boarding chair and assisted off the aircraft...
Search Results "Boarding Assistance"
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Enplaning, Deplaning, and Connecting Assistance
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What kinds of services must transportation personnel provide?
nondiscriminatory transportation is the responsibility of the transportation operator, Section 37.173 of the DOT ADA regulations requires operators to train their personnel to properly assist...
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§27.72 Boarding assistance for aircraft.
[80 FR 46514, Aug. 5, 2015]
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§ 38.29(d)
(d) Handrails and stanchions shall be sufficient to permit safe boarding, on-board circulation, seating and standing assistance, and alighting by persons with disabilities....
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2.8 Aircraft and Air Carrier Facility Accessibility.
Assistance for Small Aircraft....
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How do I assist a passenger with a disability?
How do I assist a passenger with a disability? Ask the passenger how you can best assist him or her....
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You must provide timely enplaning, deplaning, and connecting assistance
You must provide timely enplaning, deplaning, and connecting assistance to passengers with disabilities requesting such assistance....
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382.91 What assistance must carriers provide to passengers with a disability in moving within the terminal?
With respect to connecting assistance, the basic mandate is the same as under the existing rule....
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382.93 Must carriers offer preboarding to passengers with a disability?
Carrier must offer an opportunity for preboarding to passengers with a disability who self-identify at the gate as needing additional time or assistance to board, stow accessibility equipment...
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382.95 What are carriers’ general obligations with respect to boarding and deplaning assistance?
382.95 What are carriers’ general obligations with respect to boarding and deplaning assistance?...
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382.97 To which aircraft does the requirement to provide boarding and deplaning assistance through the use of lifts apply?
382.97 To which aircraft does the requirement to provide boarding and deplaning assistance through the use of lifts apply?...
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382.99 What agreements must carriers have with the airports they serve?
Consistent with the present rule, carriers serving U.S. airports must have agreements with the airport operators to provide, operate, and maintain lifts and ramps used to meet the boarding...
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382.101 What other boarding and deplaning assistance must carriers provide?
382.101 What other boarding and deplaning assistance must carriers provide?...
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382.103 May a carrier leave a passenger unattended in a wheelchair or other device?
382.103 May a carrier leave a passenger unattended in a wheelchair or other device? The carrier and its contractors may not leave a passenger unattended in a wheelchair or other...
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382.105 What is the responsibility of carriers at foreign airports at which airport operators have responsibility for enplaning, deplaning, or connecting assistance?
382.105 What is the responsibility of carriers at foreign airports at which airport operators have responsibility for enplaning, deplaning, or connecting assistance?...
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382.111 What services must carriers provide to passengers with a disability on board the aircraft?
382.111 What services must carriers provide to passengers with a disability on board the aircraft? ETA Editor's Note This section has no content in the original document....
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382.141 What training are carriers required to provide for their personnel?
382.141 What training are carriers required to provide for their personnel? This section continues, for the most part, the requirements of the existing rule. There are a few...
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382.143 When must carriers complete training for their personnel?
382.143 When must carriers complete training for their personnel? Employees of U.S. carriers that have already received initial training must be trained on changes to Part 382 at...
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B. Information about the Aircraft
You should be familiar with and be able to provide information about aircraft accessibility for passengers with a disability when they request this information. [Secs. 382.21 and...
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§ 382.39 Provision of services and equipment
Where these means are unavailable, assistance in boarding aircraft with 30 or fewer passenger seats shall be provided as set forth in Sec. 382.40, and assistance in boarding aircraft with...
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§ 382.40 Boarding assistance for small aircraft
§ 382.40 Boarding assistance for small aircraft....
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§ 382.40a Boarding assistance for large aircraft
§ 382.40a Boarding assistance for large aircraft....
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H. Your Obligation to Provide Services and Equipment
When assistance getting on or off a plane, making flight connections, or receiving transportation between gates is requested by a passenger with a disability, or offered by carrier personnel...
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§ 382.45 Passenger information
individuals with a disability; (2) Any limitations on the ability of the aircraft to accommodate qualified individuals with disabilities, including limitations on the availability of boarding...