SETTLEMENT AGREEMENT BETWEEN THE UNITED STATES OF AMERICA AND OLYMPIA ENTERTAINMENT, INC. REGARDING JOE LOUIS ARENA

E. ADA Coordination and Training:

35. Olympia shall designate one or more individuals to coordinate, among other things, efforts to assist persons with disabilities with respect to the accessibility of Joe Louis Arena’s services and facilities, including the purchase of tickets.  Olympia will have at least one representative knowledgeable in all aspects of accessibility available, either in person at Joe Louis Arena or by telephone on the day of every event at Joe Louis Arena, for the duration of the event.

36. Olympia shall train all present and future staff who work at Joe Louis Arena on any ADA issues relevant to their position at Joe Louis Arena, including but not limited to:  (1) location of accessible seating and restrooms; (2) location of accessible routes into and throughout Joe Louis Arena, where all routes are not accessible; (3) location and use of accessibility equipment (e.g., Assistive Listening Devices, TTY’s, etc.); (4) ticketing policies regarding accessible seating for individuals with disabilities; (5) maintenance of accessible routes; (6) the requirements of this Settlement Agreement and changes to policies and procedures arising from this Settlement Agreement; and (7) that Olympia expects its employees to comply with the Settlement Agreement and reserves the right to take personnel actions, reprimand, or terminate any employee who violates or causes a failure to comply with the requirements of this Settlement Agreement.  Olympia shall ensure that all present Olympia employees working at Joe Louis Arena are trained in ADA issues by October 1, 2014; that all future Olympia employees working at Joe Louis Arena are trained in these issues within fourteen (14) days of their first date of employment; and that Olympia employees are trained on an annual basis at a date and time selected by Olympia in their sole discretion.