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Note: This document, portion of document or referenced document was published prior to the 2010 ADA Standards, and all or part of this information may only apply to Safe Harbored elements.

(16) Public telephones:

(a) If public telephones are provided, then accessible public telephones shall comply with 4.31, Telephones, and the following table:

Number of public telephones provided on each floor: Number of telephones required to be accessible:*
1 or more single unit installations 1 per floor
1 bank**

1 per floor

1 per bank.

2 or more banks** Accessible unit may be installed as a single unit in proximity (either visible or with signage) to the bank. At least one public telephone per floor shall meet the requirements for a forward reach telephone.***

Additional public telephones may be installed at any height. Unless otherwise specified, accessible telephones may be either forward or side reach telephones.

** A bank consists of two or more adjacent public telephones, often installed as a unit.

*** EXCEPTION: For exterior installations only, if dial tone first service is not available, then a side reach telephone may be installed instead of the required forward reach telephone (i.e., one telephone in proximity to each bank shall comply with 4.31).

(b) At least one of the public telephones complying with 4.31, Telephones, shall be equipped with a volume control. The installation of additional volume controls is encouraged, and these may be installed on any public telephone provided.

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