RESOURCES Section:

Physical Access

Resources found at http://www.hfcdihp.org/products.html

• Choosing and Negotiating an Accessible Facility Location

• Improving Accessibility with Limited Resources

• Health Care (clinic/outpatient) Facilities Access

• Tax Incentives for Improving Accessibility

• Using a Fitness Center Does Not Have to be an Exercise in Frustration: Tips for People with Mobility and Visual Disabilities

• Inclusive Fitness Equipment: Resource listings

Accessible Medical Equipment

Importance of Accessible Examination Tables, Chairs and Weight Scales

http://www.hfcdihp.org/products

Exam Room Selection for Accessible Examination Tables & Chairs

PDF , Word http://hfcdhp.org/?s=Exam+Room+Selection+for+Accessible+Examination+Tables+%26+Chairs

Access To Medical Care For Individuals With Mobility Disabilities, U.S. Department of Justice

http://www.ada.gov/medcare_mobility_ta/medcare_ta.htm

Before & After a Fitness Center Makeover, http://www.nchpad.org/fitnessCenter/index.html

Communication Access

Effective Communication - The Department of Justice published revised final regulations implementing the Americans with Disabilities Act (ADA) for Title II (State and local government services) and title III (public accommodations and commercial facilities) on September 15, 2010, in the Federal Register. These requirements, or rules, clarify and refine issues that have arisen over the past 20 years and contain new, and updated, requirements, including the 2010 Standards for Accessible Design (2010 Standards).

https://www.ada.gov/effective-comm.htm

Available at:

https://www.dmhc.ca.gov/HealthCareinCalifornia/YourHealthCareRights/DisabilityAccess.aspx#.V3lFkJDrszt

Communication Assistance - Hearing

If you are hard-of-hearing, deaf, or have a speech disability, make sure you understand your health care. Link to fact sheet: Communication Assistance - Hearing

Communication Assistance - Hearing-Deaf

If you are deaf, use a sign language interpreter to make sure you understand your health care.

Link to fact sheet: Communication Assistance - Hearing-Deaf

Communication Assistance - Vision

If you are blind or have low vision, make sure you have communication access.

Link to fact sheet: Communication Assistance - Vision

Communicate Assistance

https://www.dmhc.ca.gov/HealthCareinCalifornia/YourHealthCareRights/DisabilityAccess.aspx#.V3lFkJDrszt

Health Care Access – Communication

http://hfcdhp.org/health-care-disable/health-care-access-communication/

Questions to Ask for Identifying Communication and Accommodation Needs  pdf  Word

http://hfcdhp.org/long-disability-literacy/customer-service/

Video: Improving Participant-Provider Communication (2010)
http://www.jointcommission.org/multimedia/improving-participant-provider-communication—part1-of-4/

The Joint Commission and the U.S. Department of Health & Human Services (HHS) Office for Civil Rights worked together to support language access in health care organizations with the video Improving Participant-Provider Communication: Joint Commission Standards and Federal Laws. The video series highlights what is required by Joint Commission standards as well as Federal civil rights laws with respect to participants who are deaf/hard of hearing or limited English proficient.The video highlights what the Joint Commission standards require as well as Federal civil rights laws with respect to participants who are deaf or hard of hearing, or have limited English proficiency. A list of resources and tools that health care organizations can use to build effective language access programs accompany the video.

Accessible Web sites

http://www.section508.gov/content/training

Designing Accessible Web Sites (4 hours Web based course) at also check out new stuff webinars from the Access Board

For webmasters in charge of developing or revising web sites and managers who oversees the web development efforts. Covers what accessibility is all about, what the standards are, and how to design for 508 compliance by exploring the Web based course "Designing Accessible Websites".

Available at: http://www.adaconferences.org/CIOC/Archives/

Topic : Accessible Electronic Documents: Section 508 Basic Testing Guide for Making an Accessible PDF (Portable Document Format)

Archive Materials:

Presentation Materials:

• Accessible Electronic Documents: Section 508 Basic Testing Guide for Making an Accessible PDF (Portable Document Format) Handout - (RTF)

• Accessible Electronic Documents: Section 508 Basic Testing Guide for Making an Accessible PDF (Portable Document Format) Handout - 2 Slides Per Page (PDF)

• Accessible Electronic Documents: Section 508 Basic Testing Guide for Making an Accessible PDF (Portable Document Format) Handout - 3 Slides Per Page (PDF)

Click on the following link to access Webinar Recording

• ARCHIVE LINK: Accessible Electronic Documents: Section 508 Basic Testing Guide for Making an Accessible PDF (Portable Document Format) 

Topic : Audio Description

Most people are familiar with captioning to some extent. However, audio description is less well understood. This webinar provides the basics about audio description, a method for making video content more accessible to people who are blind or low vision.

What is audio description? How did it come about? What difference does it make to individuals with disabilities? How is it developed? What does Section 508 require? Are there other legal requirements for audio description? How are some federal agencies managing these requirements? The answers to these questions will be covered, and you will be able to have your own questions answered.

Archive Materials :

Presentation Materials:

• Audio Description Handout - (RTF)

• Audio Description Handout - 2 Slides Per Page (PDF)

• Audio Description Handout - 3 Slides Per Page (PDF)

Click on the following link to access Webinar Recording

• ARCHIVE LINK: Audio Description

Topic : Accessible Electronic Documents: Authoring Guide for Making an Accessible Document in MS Word 2010

Archive Materials :

Presentation Materials:

• Accessible Electronic Documents: Authoring Guide for Making an Accessible Document in MS Word 2010 Handout - (RTF)

• Accessible Electronic Documents: Authoring Guide for Making an Accessible Document in MS Word 2010 Handout - 2 Slides Per Page (PDF)

• Accessible Electronic Documents: Authoring Guide for Making an Accessible Document in MS Word 2010 Handout - 3 Slides Per Page (PDF)

• Accessible Electronic Documents: Authoring Guide for Making an Accessible Document in MS Word 2010 Handout - Supplemental (PDF)

• Accessible Electronic Documents: Authoring Guide for Making an Accessible Document in MS Word 2010 Handout - Supplemental (RTF)

Click on the following link to access Webinar Recording

• ARCHIVE LINK: Accessible Electronic Documents: Authoring Guide for Making an Accessible Document in MS Word 2010

Accessible Video & Multimedia (2.5 hours)

Video and multimedia products can greatly enhance training and other programs in your agency. However, without the ability to hear what is being spoken, or to hear dialogue without the necessary visual context, these products can be confusing or useless to people with disabilities. Learn how to create and evaluate video and multimedia products that are accessible to all audiences. Specifically, you'll discover the elements and steps for adding audio descriptions and captioning to any product.

Accessible Meetings, Events, and Conferences, July 2015, Digital updated version of June Isaacson Kailes and Darrel Jones' 1993 work, A Guide to Planning Accessible Meetings. The Mid-Atlantic ADA Center and TransCen Inc. sponsored this update and publication in recognition of the 25th anniversary of the transformational Americans with Disabilities Act (ADA) of 1990. The updated version includes both regulatory updates (from the 2010 update to the Act) along with practical actionable guidance

http://www.adahospitality.org/accessible-meetings-events-conferences-guide/book

Health Literacy:

Attributes of A Health Literate Organization:

https://www.jointcommission.org/assets/1/6/10attributes.pdf

National CLAS Standards: Think Cultural Health HHS Webpage & Resources

https://www.thinkculturalhealth.hhs.gov/content/clas.asp

Care Management/Care Coordination

Disability-Competent Care Self-Assessment Tool

From CMS Medicaid-Medicare Coordination Office Resources for Integrated Care Webpage https://www.resourcesforintegratedcare.com/node/101

The purpose of the Disability-Competent Care Self-Assessment Tool is to help health plans and health systems evaluate their present ability to meet the needs of adults with functional limitations and to identify strategic opportunities for improvement. Resources for Integrated Care has worked with a variety of experts to identify promising practices to better serve these individuals with complex care needs.

Disability Competent Care Webinar Series

Leading Healthcare Practices and Training: Defining and Delivering Disability-Competent Care

https://www.resourcesforintegratedcare.com/webinar/series/leading-healthcare-practices-and-training

The CMS Medicare-Medicaid Coordination Office (CMMO) facilitated an optional webinar series for interested providers and health care professionals, front-line staff with health plans and practices, and stakeholders to introduce and explore the many uses of the Disability-Competent Care (DCC) Model. Meeting the needs of persons with disabilities is of increasing importance as individuals live longer and the prevalence of adults with functional limitations and disabilities rises. The DCC model, developed by providers serving adults with disabilities, is a resource for providers, health plans, and healthcare organizations to enhance capacity to integrate care for adults with disabilities. Webinars were tailored by audience and topic within this subject area.

1. Disability-Competent Care -- What Is It and Why Is It Important?

2. The Lived Experience of Disability

3. The Care Coordination Relationship

4. Providing Disability-Competent Primary Care

5. Managing Transitions

6. Flexible Long Term Services and Supports

7. Disability-Competent Care Planning: The Individualized Plan of Care

8. Building a Disability-Competent Provider Network

9. Preparing for New Roles & Responsibilities -- Individual and Provider Readiness

Disability-Competent Care Webinar Roundtable Series: Training in Disability-Competent Care and Supports

https://www.resourcesforintegratedcare.com/webinar-roundtable-series

1. Dignity of Risk

1.1.1 Target audience: Individuals who work with persons with disabilities, particularly care coordinators in AAA’s, disability resource centers, and demonstration health plans.

1.1.2 Discussion regarding understanding and respecting the concept of dignity of risk and will teach the audience how to engage an individual in a discussion respecting individual choice within the context of informed risk-taking.

2. Strategies to Stimulate and Support Individual Engagement

2.1.1 Target audience: Individuals who work with persons with disabilities, particularly consumer advocates.

2.1.2 Discussion regarding understanding what makes for meaningful individual involvement, the benefits of individual and advocate engagement and multiple strategies for individual engagement and involvement of advisory groups.

3. Mobility and Seating Assessments, and Equipment Procurement

3.1.1 Target audience: Individuals who work with persons with disabilities, particularly consumer advocates and DME suppliers.

3.1.2 Discussion regarding understanding the process of assessing mobility needs of individuals, the opportunity for improved procurement process within Dual Integrated Care models, and Understanding prevention of secondary conditions as a primary goal of mobility equipment assessments

4. Using and Maintaining Mobility Equipment

4.1.1 Target audience: Individuals who work with persons with disabilities, particularly consumer advocates, DME suppliers.

4.1.2 Discussion regarding understanding the need for mobility training and the benefits of wheelchair maintenance

5. Meeting the Transportation Needs of Enrolled Individuals

6. Providing Home Modifications

7. Building Partnerships between Health Care (Plans & Providers) and Community-based Organizations

8. Integrating Behavioral Health Competency within Disability-Competent Teams