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Resolving ADA Complaints Through Mediation: An Overview

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For more information about the ADA Mediation Program, visit our website at: http://www.ada.gov/mediate.htm

For more information about the ADA, please visit our website or call our toll-free number.

ADA Website - www.ADA.gov

To receive e-mail notifications when new ADA information is available, visit the ADA Website and click on the link near the bottom of the right-hand column.

ADA Information Line

800-514-0301 (Voice) and 800-514-0383 (TTY) Call M-W, F 9:30 a.m. – 5:30 p.m.,Th 12:30 p.m. – 5:30 p.m. (Eastern Time) to speak with an ADA Specialist (calls are confidential) or call 24 hours a day to order publications by mail.

For people with disabilities, this publication is available in alternate formats.

Duplication of this document is encouraged.
January 2014

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