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2019 California Standards for Accessible Design Guide (effective January 1, 2020 with July 1, 2021 amendments)

Note: This document or portion of document references a state or local code that aligns with the 2010 ADA Standards requirements.

11B-108 Maintenance of accessible features.

A public accommodation shall maintain in operable working condition those features of facilities and equipment that are required to be accessible to and useable by persons with disabilities. Isolated or temporary interruptions in service or accessibility due to maintenance or repairs shall be permitted.

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11B-108 Maintenance of accessible features. Features for accessibility must be permanently functional, unobstructed and may not be removed. It is not sufficient to provide features such as accessible routes, parking, elevators, ramps or signage if those features are not maintained in a manner that enables individuals with disabilities to use them. Inoperable elevators, locked accessible doors, or "accessible" routes that are obstructed by furniture, filing cabinets or potted plants are not accessible to nor usable by persons with disabilities. ◼

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