Q: If a PSAP uses TTY detection equipment, does it still have to query every silent call with a TTY? A: Yes....
Search Results "TTY Detection"
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Q: If a PSAP uses TTY detection equipment, does it still have to query every silent call with a TTY?
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Dispatching Police to Origin of Silent Calls
It is not sufficient merely to dispatch police to the origins of all silent, open lines, in lieu of querying the lines with a TTY....
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Conducting TTY Calls
After TTY calls are recognized, call takers must effectively communicate with callers during the calls....
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E. Training
Training PSAPs must train their call takers to effectively recognize and process TTY calls....