382.93 Must carriers offer preboarding to passengers with a disability?...
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382.93 Must carriers offer preboarding to passengers with a disability?
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§382.93 Must carriers offer preboarding to passengers with a disability?
As a carrier, you must offer preboarding to passengers with a disability who self-identify at the gate as needing additional time or assistance to board, stow accessibility equipment, or...
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382.123 What are the requirements concerning priority cabin stowage for wheelchairs and other assistive devices?
This section is related to the requirements for priority stowage spaces in section 382.67 and an opportunity to preboard in section 382.93....
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§382.123 What are the requirements concerning priority cabin stowage for wheelchairs and other assistive devices?
[Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, as amended at 78 FR 67924, Nov. 12, 2013]
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Advice for Passengers with Service Animals
For instance: (1) should a passenger request preboarding at the gate?...
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How can airline personnel help ensure that passengers with service animals are assigned and obtain appropriate seats on the aircraft?
For instance: (1) should the passenger request preboarding at the gate?...
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§382.11(a)(2)
(2) You must not require a qualified individual with a disability to accept special services (including, but not limited to, preboarding) that the individual does not request....
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§382.83(c)
(c) If you do not provide advance seat assignments to passengers, you must allow passengers specified in §382.81 to board the aircraft before other passengers, including other “preboarded...
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§382.85(b)
advance seat assignments are not offered, you must provide seating accommodations under this section by allowing passengers to board the aircraft before other passengers, including other “preboarded...
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§382.123(a)(3)
(3) You must ensure that a passenger with a disability who does not take advantage of the opportunity to preboard is able to use the area to stow his or her wheelchair or other assistive...
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§382.123(a)(2)
(2) You must also ensure that a passenger with a disability who takes advantage of the opportunity to preboard the aircraft can stow other assistive devices in this area, with priority over...
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Enplaning, Deplaning, and Connecting Assistance
It also proposed requiring carriers to make a general announcement in the gate area offering preboarding to passengers with disabilities....
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§382.123(a)(1)
(1) You must ensure that a passenger with a disability who uses a wheelchair and takes advantage of the opportunity to preboard the aircraft can stow his or her wheelchair in this area,...
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382.13 Do carriers have to modify policies, practices, and facilities to ensure nondiscrimination?
One difference is that the new rule specifies that carriers may require preboarding as a condition of receiving certain seating or in-cabin stowage accommodations....
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§ 382.7 General prohibition of discrimination
a disability, by reason of such disability, in the provision of air transportation; (2) Require a person with a disability to accept special services (including, but not limited to, preboarding...
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Other Services and Accommodations
devices have priority for in-cabin storage space (including in closets) over other passengers’ items brought on board at the same airport, if the passenger with a disability chooses to preboard...
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§ 382.41 Stowage of personal equipment
A individual with a disability who does not take advantage of a carrier offer of the opportunity to preboard may use the area to stow his or her wheelchair on a first-come, first-served...
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Background
Preboarding announcements are not as universal as they once were. Many carriers now use regional jets for flights that formerly would have been served by larger aircraft....