(e) Hotel reservations. A public accommodation that owns, leases (or leases to), or operates a place of lodging shall: ...
Search Results "Hotel Reservation"
2010 ADA Definition
Hotel Reservation: Section 36.302 of the 1991 title III regulation requires public accommodations to make reasonable modifications in policies, practices, or procedures when such modifications are necessary to afford access to any goods, services, facilities, privileges, advantages, or accommodations, unless the entity can demonstrate that making such modifications would fundamentally alter the nature of such goods, services, facilities, privileges, advantages, or accommodations. Hotels, timeshare resorts, and other places of lodging are subject to this requirement and must make reasonable modifications to reservations policies, practices, or procedures when necessary to ensure that individuals with disabilities are able to reserve accessible hotel rooms with the same efficiency, immediacy, and convenience as those who do not need accessible guest rooms.
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§ 36.302(e) Hotel reservations
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Section 36.302(e) Hotel Reservations (Section-by-Section Analysis)
Most of these complaints involve individuals who have reserved an accessible hotel room only to discover upon arrival that the room they reserved is either not available or not accessible...
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25. RESERVATIONS SYSTEM
RESERVATIONS SYSTEM....
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23. ROOM UPGRADE POLICY AT ALL BRAND HOTELS
ROOM UPGRADE POLICY AT ALL BRAND HOTELS....
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Hotel Reservations. (Section-by-Section Analysis)
Hotel Reservations....
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8. Reservations Made by Places of Lodging
Reservations Made by Places of Lodging....
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BACKGROUND
The United States states that it has examined the HWI reservations website to determine whether an individual with a disability can reserve an accessible room using the internet reservations...
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§ 36.302(e)(1)(i)
(i) Modify its policies, practices, or procedures to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner...
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1. Reserving Guestrooms
Can persons with disabilities reserve accessible guestrooms/suites in the same ways and on the same terms that other persons can reserve guestrooms/suites?...
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Reservations
Staff working in central reservations as well as in individual hotel reservations offices need to know and be able to accurately inform potential guests about the accessible features offered...
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§ 36.302(e)(3) Compliance date
The requirements in this section will apply to reservations made on or after March 15, 2012....
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Application to rental units in timeshare, vacation communities, and condo-hotels. (Section-by-Section Analysis)
In resort developments with mixed ownership structures, such as a resort where some units are operated as hotel rooms and others are owned and controlled individually, a reservations service...
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3. Holding Rooms
3. Are accessible guestrooms/suites held for possible use by persons with disabilities until all other rooms in the same price category have been rented? [28 CFR 36.302] Yes __ No...
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General rule on reservations. (Section-by-Section Analysis)
These commenters argued that hotel reservations are made in many different ways and through a variety of systems....
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Hold and release of accessible guest rooms. (Section-by-Section Analysis)
., a hotel guest room....
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Compliance Dates
In addition, hotels, motels, and inns have until March 15, 2012, to update their reservation policies and systems to make them fully accessible to people with disabilities....
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Requirement to block accessible guest room reservations. (Section-by-Section Analysis)
In the NPRM, the Department sought comment on the current practices of hotels and third party reservations services with respect to ‘‘guaranteed'' hotel reservations and on the impact of...
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Guarantees of reservations for accessible guest rooms. (Section-by-Section Analysis)
When a public accommodation does guarantee hotel or other room reservations, it must provide the same guarantee for accessible guest rooms as it makes for other rooms, except that it must...
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§ 36.302(e)(1) Reservations made by places of lodging
(1) Reservations made by places of lodging....
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Section 36.302(e) Hotel Reservations (Section-by-Section Analysis)
Most of these complaints involve individuals who have reserved an accessible hotel room only to discover upon arrival that the room they reserved is either not available or not accessible...
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Identification of accessible features in hotels and guest rooms. (Section-by-Section Analysis)
NPRM § 36.302(e)(2) required public accommodations that provide hotel reservations services to identify and describe the accessible features in the hotels and guest rooms offered through...
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§ 36.302(e)(1)(iii)
(iii) Ensure that accessible guest rooms are held for use by individuals with disabilities until all other guest rooms of that type have been rented and the accessible room requested...
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VI. POLICIES, PRACTICES, AND PROCEDURES
are occupied or reserved. 28 C.F.R. § 36.302(e)(1)(iii)....
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Accessible Lodging Factsheet
Many of these revisions apply to Places of Lodging such as new requirements for reservation systems, and revised and new standards for facility access [28 C.F.R. §§ 36.104, 36.302(e), 36.406...