Where provided, caller identification and similar telecommunications functions shall be visible and audible. Advisory 410.7 Caller ID. ...
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410.7 Caller ID
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410.7 Caller ID (Section-by-Section Analysis)
410.7 Caller ID (Section-by-Section Analysis) This section proposes that, where ICT provides two-way voice communication, any associated caller identification or similar telecommunications...
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412.6 Caller ID
Where provided, caller identification and similar telecommunications functions shall be visible and audible....
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412.8.4 Voice Mail and Other Messaging Systems
Where provided, voice mail, auto-attendant, interactive voice response, and caller identification systems shall be usable with a TTY....
- Clarity XLC3.4 DECT 6.0 Extra Loud Big Button Speakerphone with Talking Caller ID and ClarityLogic™
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Requiring Callers Using TTYs to Press a Key
In the past, some PSAPs have required callers using TTYs to press the space bar or other keys after they call, to emit tones and notify call takers that it is a TTY call....
- Brady Worldwide Parking Vehicle ID Required Up To $200 Fine Sign
- Clarity XLC2 Amplified Cordless Phone
- LIFE, Inc. - Pocatello, Blackfoot, Burley, Idaho Falls, ID
- Disability Action Center NW (DAC) - Moscow, Post Falls, Lewiston, ID
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3. Automatic Call Distribution (ACD)
ACD places incoming calls into a queue, sends out a programmed message to callers to let them know that their calls have been received, and distributes calls to the next available call taker...
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II-7.3300 Seven-digit lines.
ILLUSTRATION: Some States may operate a statewide 911 system for both voice and nonvoice calls and, in addition, permit voice callers only to dial seven-digit numbers to obtain assistance...
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Q: What is VCO? Who uses it?
With VCO, the caller speaks directly into the phone, and the call taker types back via TTY to the caller....
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PHONE LINES DEDICATED TO TTYS
Callers using TTYs shall not be directed to leave a message in any circumstance in which callers who do not use TTYs would instead be connected to a representative....
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Recognizing TTY Calls/Treating Silent, Open Lines as Potential TTY Calls
Some TTYs emit a recorded spoken announcement to the call taker that a TTY call is being placed, such as "HEARING IMPAIRED CALLER. USE TTY."...
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J) Calling 9‒1‒1 and Other Emergency Services
Equal access means that TTY callers have an opportunity to obtain emergency services that is equal to that of callers who use voice handsets....
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Products and services covered under Section 255
basic and special telecommunications services, including regular telephone calls, call waiting, speed dialing, call forwarding, computer-provided directory assistance, call monitoring, caller...
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Title IV - Telecommunications
TRS enables callers with hearing and speech disabilities who use TTYs and callers who use voice telephones to communicate with each other through a third party communications assistant....
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Q: If a PSAP uses TTY detection equipment, does it still have to query every silent call with a TTY?
TTY detection equipment, however, only recognizes TTY calls that transmit tones, such as when callers press keys to emit tones....
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§ 1194.23(e)
(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays....
- Ultratec CapTel Testimonials Video
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Conducting TTY Calls
After TTY calls are recognized, call takers must effectively communicate with callers during the calls....
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C. Defendants' Transaction Counter
Id. at 1-2. “The transaction counter is also used to display merchandise.” Id. at 2. “The counter uniformly measures less than 36 inches high.” Id....
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TTY Use
TTY users should not be subject to longer wait times than other callers....