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Microsoft Reaffirms Commitment to Accessibility, Adds Disability Answer Desk

Published: April 18, 2016 at 8:04AM

In a recent blog post, author Brad Smith (President and Chief Legal Officer for Microsoft) details Microsoft's strategy to continue making its products and services more accessible to people with disabilities: "As we’ve discussed over the past year, accessibility is core to our mission of empowering every person and organization on the planet to achieve more, and we are committed to delivering great technologies that enable people to lead richer lives."

Smith has brought on Jenny Lay-Flurrie as Microsoft's new Chief Accessibility Officer. He writes: "As Chair of the Disability Employee Resource Group and Senior Director overseeing Trusted Experience, she has sparked a culture change in how Microsoft thinks about employment of people with disabilities and led innovations in how to better support our customers through efforts such as the Disability Answer Desk."

The Disability Answer Desk was recently launched by Microsoft and is where people with disabilities can get support with Microsoft products and accessibility features. It features customer assistance over the phone, via online chat or by American Sign Language (ASL).

Read full article | Go to Disability Answer Desk | Go to Microsoft Accessibility