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Fulton County - Diversity and Civil Rights Compliance Officer II


Apply for the Diversity and Civil Rights Compliance Officer II here.

*Fulton County Government COVID-19 Notice*

Participation in the County's COVID-19 Vaccination Program is a condition of employment with Fulton County.  All Fulton County employees are required to either be immunized by vaccination against COVID-19 or be tested weekly for the detection of COVID-19.

Minimum Qualifications:
Bachelor's Degree in Public Administration, Business Administration, Human Resources, Construction Management/Architecture or a related field required; five years of experience in Affirmative Action/EEO/ADA/Civil Rights field, human resources or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Preferred Qualifications: Master's Degree in Human Resources, Construction Management or Architecture and work experience in a public sector environment. 

Specific License or Certification Required: None. Preferred professional memberships/certifications with American Association for Access, Equity and Diversity (AAAED), Society for Human Resources Management (SHRM), National Association of ADA Coordinators (NADAAC), or comparable National ADA Network, International Code Council/International Building Code (ICC/IBC), Georgia Office of Dispute Resolution (GODR), American Society for Public Administration (ASPA) or equivalent. Accessibility Inspector/Plans Examiner certification from International Code Council; ADA Coordinator Training Certification Program through the University of Missouri – College of Human and Environmental Sciences, School of Architectural Studies and the Great Plains ADA Center.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

  • Knowledge of provisions of Titles I, II and III of ADA.
  • Knowledge of evaluating public access to facilities and programs and services
  • Knowledge of training principles and techniques
  • Knowledge of practices and activities covered by employment nondiscrimination requirements of ADA.
  • Strong communication skills to unify ADA efforts among staff and to reach out to patrons with disabilities. 

The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. The application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.



Purpose of Classification:

The purpose of this classification is to manage Fulton County's compliance with relevant federal laws/regulations (including but not limited to Title VI/VII of the Civil Rights Act, Title I/II/III of the Americans with Disabilities Act, Age in Employment Discrimination Act, Pregnancy Leave Act, Genetic Information Non-Discrimination Act and Section 504 of Rehabilitation Act). This classification is distinguished from the Diversity and Civil Rights Compliance Officer I, in that it supervises subordinate staff, performs more complex/high profile/sensitive investigations. 

Essential Functions: 

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Manages assigned staff including establishing workloads, prioritizing work assignments, evaluating employee performance, resolving staff conflict, administering disciplinary action as required.

Develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.

Manages equal opportunity and equal access non-discrimination, compliance programs; organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.

Develops and coordinates compliance programming for County departments, sub-recipients, and external County partners as appropriate, with federal/state/local statutes, regulations and grant requirements as well as related County policies, guidelines, and procedures.

Reviews, revises, and evaluates pertinent issues affecting County policies applicable to persons with disabilities (employees and/or members of the public).
Assess existing buildings, ongoing construction, and construction plans, in consultation with the ADA Administrator and the Department of Real Estate and Asset Management, for compliance with ADA Standards for Accessible Design, and other applicable standards.  Provide technical assistance, guidance and advice relating to physical accessibility to county departments and staff.

Monitors and evaluates the effectiveness of DCRC policies and procedures; makes recommendations regarding policy improvement, requirements, needs, gaps and plans of action.  Has a working knowledge of 28 CFR Part 35 (Nondiscrimination on the Basis of Disability in State and Local government Services), as well as the 2010 ADA Standards for Accessible Design and/or Section 504 or the Rehabilitation Act and the Uniform Federal Accessibility Standards.
Develops countywide assessment tools to evaluate, audit and monitor all programs for non-discrimination compliance, which include the administration of all County programs, activities, and services.

May be responsible (Disability Affairs Unit) to facilitate activities related to the Americans with Disabilities Act (ADA) for persons with disabilities, including but not limited to monitoring remediation activities of the County's ADA Transition Plan.  Activities will require a strong knowledge of ADA compliance, project management skills, familiarity with software programs which will support remediation efforts, ability to conduct design reviews to ensure access and some construction experience in order to make recommendations for any necessary barrier removal work and ongoing accessibility improvements.

Leads project teams in strategic planning, programs and initiatives related to DCRC policies and procedures, rules and regulations: recommends, develops and assists in implementing new policies; provides training and education to County managers and employees on administration of DCRC policies and procedures, including but not limited to Program Access and accessibility of the physical environment for persons with disabilities.  
Receiving and responding to ADA Grievances from the public, develops and implements ADA Grievance procedures: conducts and/or coordinates meetings, responses, counseling, coaching, and/or negotiations; conducts research and provides direction to support staff as appropriate, brings resolution and closure to concern or grievance.

Develops, coordinates, conducts, and evaluates comprehensive training programs, needs assessments, concerning issues related to equal opportunity, equal access, diversity, and/or inclusion for County Departments and their external partners as appropriate.  Researches and supervises the development/provision of non-discrimination and compliance related training, technical assistance, reports and consultation to County staff.
 Develops and coordinates compliance programming for County departments, sub-recipients, and external County partners as appropriate, with federal/state/local statutes, regulations and grant requirements as well as related County policies, guidelines, and procedures.
Work with staff, managers and departmental leaders to facilitate the reasonable accommodation interactive process as necessary.

 Maintains confidentiality of all work activities:  stores and maintains confidential information and records of personal information collected during the course of an investigation, utilizes discretion when conducting business with internal and external parties to protect individual rights according to established privacy laws and policies.
Maintains a comprehensive, current knowledge and awareness of applicable laws, regulations, policies and procedures; maintains an awareness of new trends, procedures and advances in the industry and recent court decisions; reads professional literature; maintains professional affiliations and relationships with subject matter experts; participates in continuing education activities; attends meetings, workshops and seminars as appropriate.
Coordinates special projects as assigned: establishes and maintains project files, including timelines and other data; briefs management routinely regarding progress and status of all assigned tasks; prepares and submits written reports on projects and/or programs as directed.

Consults with County Attorney's Office on complex legal issues; requests legal interpretation and/or opinion and appropriate course of action; provides subject matter expert testimony in legal proceedings and hearings; represents the ADA Administrator in her/his absence.

 Processes a variety of documents associated with department/division operations, within designated timeframes as per established procedures: receives and reviews various documentation, including, various reports, personnel data, open records requests, reviews, completes, processes, forwards or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation, including open records files and documents policies, procedures, and proposals;   compiles data for further processing or for use in preparation for department reports; and maintains computerized and/or hard copy records.
Operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software: and operates general office or other equipment as necessary to complete essential functions.

Communicates with County Elected Officials, County Managers, Executive Staff, and other individuals as needed to coordinate work activities, review the status of work activities, exchange information, or resolve problems.  Serves as a key consultant to County Manager, Department Heads, Appointing Authorities, and Elected Officials and the ADA Administrator in regards to DCRC policies and procedures: provides information and advice on legislative provisions which may affect programs and operations. Collaborates with seeks input from members of the public and the Fulton County Commission on Disability Affairs. 

Additional Functions:

Performs other related duties as required.

Performance Aptitudes:

Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.

Human Interaction: Requires the ability to work with others to coordinate the more complex programs and more complex problems associated with the responsibilities of the job. Often represents the department and/or organization when dealing with others. Requires the ability to provide formal training to others in specific fields typically involving preparation and/or modification of teaching materials.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.

Apply for the Diversity and Civil Rights Compliance Officer II here.