ADA: Know Your Rights - Returning Service Members with Disabilities

Examples of alternative ways to serve a customer when barrier removal is not feasible are:

• At a dry cleaner's, providing curb-side service for a customer dropping off or picking up clothes.
• At a neighborhood restaurant, providing home delivery or carry-out service for a customer who cannot enter the restaurant.

For more information about these provisions or how to file a complaint, see Contact Information for the U.S. Department of Justice.