An example of an "undue burden" and how it might be solved is:
- In a small municipality, the town council holds its public meetings in an auditorium on the second floor of an historic town building. There is no space on the accessible first floor large enough to hold the meetings, there is no other building where the meetings could be held, and the cost of installing an elevator is beyond the town´s financial ability and would destroy the historic features of the town hall. The town´s solution may be to install a video conference system in a room on the first floor so people with mobility disabilities can participate in the meetings.
If a city or county employs 50 or more people, it is required to have an ADA coordinator. If you encounter problems when trying to use or participate in local government services and activities, you should ask your city or county if it has an ADA coordinator and see if the coordinator can resolve the problem. All State agencies should have an ADA coordinator to resolve problems in accessing State government services and activities.
Contact the U.S. Department of Justice for more information about the ADA or how to file a complaint. For information about the ADA's public transit provisions or how to file a transit-related complaint, contact the U.S. Department of Transportation. For information about the ADA's public education provisions or how to file an education-related complaint, contact the U.S. Department of Education. See Contact Information.
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