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Questions and Answers: Accessibility Requirements for Existing Swimming Pools at Hotels and Other Public Accommodations

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19. If I have a question about the new requirements, where do I go?

The Department’s wide-ranging outreach, education and technical assistance program is designed to assist businesses and State and local governments to understand their obligations under the ADA. Additional information about the ADA’s requirements, including the 2010 ADA Standards, is available on the Department’s ADA Website at www.ada.gov.

If you have questions and would like to speak to an ADA Specialist, please call the ADA Information Line at 800‒514‒0301 (voice); 800‒514‒0383 (TTY). Specialists are available Monday through Friday from 9:30 AM until 5:30 PM (Eastern Time), except on Thursday when the hours are 12:30 PM until 5:30 PM.

ADA experts are also available to present to conferences and training sessions through the ADA Speakers Bureau.

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