KIROLA v. THE CITY AND COUNTY OF SAN FRANCISCO

1. Mayor's Office On Disability

1. According to the 2000 census, approximately 20% of the City of San Francisco's population (150,000 people) live with disabilities. The City's disabled population includes individuals with mobility impairments, cognitive and psychiatric challenges, sensory impairments and self-care challenges. Reporter's Transcript ("RT") 1596:6-22, 2489:12-20; DTX H27 [11, 14-15].

2. To ensure that disabled persons have meaningful access to its services and programs consistent with the ADA and state law, the City has created a sophisticated and robust infrastructure, which includes the establishment of various departments, positions, policies, and programs, which are overseen by MOD.

3. The City created MOD to ensure that every program, service, benefit, activity and facility operated or funded by the City is fully accessible to, and usable by, people with disabilities. RT 1561:16-18; 1566:8-1567:9; DTX A35.

4. MOD is charged with representing the needs of the disabled community. RT 1592:6-22. MOD staff regularly work with and receive input from a variety of organizations devoted to disabled access. RT 1596:24-1597:16.

5. Susan Mizner ("Mizner") has been Director of MOD since 2003. RT 561:14-21. Mizner oversees a staff of seven full-time employees, all of whom have disabilities and many years of experience advocating for the disabled.

6. Joanna Fraguli ("Fraguli") is MOD's Deputy Director for Programmatic Access.

7. John Paul Scott ("Scott") is MOD's Deputy Director for Physical Access.

8. Jim Whipple ("Whipple") and Carla Johnson serve as MOD access compliance officers who conduct plan and site reviews, and Ken Stein is MOD's Program Administrator. RT 1588:13-1592:5.

9. As part of its efforts to promote access for disabled persons, MOD maintains a public website that provides extensive information on various topics, including: (1) new developments; (2) architectural access; (3) the City's review process for ensuring that publicly-funded facilities comply with access laws; (4) the City's ADA transition plans; (5) the rights of persons with disabilities under the ADA; and (6) the City's grievance procedure. RT 1565:14-19, 1567:16-1588:4, 1571:24-1574:6; DTX A35.

10. MOD has also prepared brochures and other materials to publicize its services and to inform the disabled population of their access rights. RT 1575:20-1576:17; 1578:24-1579:21; see, e.g., DTX A31; DTX E27 [000017].