Design parameter considerations
Research conducted by the National Center for Accessible Media for the Whitney Museum put forward the following design parameters for shopping for appropriate technologies:
- Allowance for synchronization of caption text and audio description with museum's exhibits and media
- Accessible user interface to blind and visually impaired people via "talking menus," "audible keyboard echoing" of user input and tactile controls
- Device and content management system which enables fast-turnaround content creation and adaptation, authored by museum staff or variety of vendor(s) to enable access at first public opening of exhibits regardless of deadlines
- IR emitter (or other wireless signals) with ability to adjust for narrow-zone coverage and accommodate multiple exhibits within small gallery space
- If using public bandwidth (cell, Wi-Fi, GPS), signals must be able to reach all areas of the museum
- If relying on user-owned equipment, consider battery usage, personal data plan usage, national and international cell network compatibility
- Ruggedized - able to withstand moderate abuse from adult visitors (e.g., dropping the device from a height of four feet)
- Easy to use for visitors - young or old, technophilic or technophobic
- Easy to use for museum staff (for automated or near-automated content loading and reprogramming)
- Programming of device employs contemporary programming techniques (drag-and-drop, pick lists, etc.)
- Uses non-proprietary, industry standard content formats (e.g., .mp3, .txt, .wav, .mov, etc.)
- Protects user privacy, accords with museum IT security needs
- Open architecture - device's on-board software and device management software written in commonly used computer languages to allow for third-party alterations should the vendor no longer be able to support the product
- Extensible - can be "built-out" or evolve over years to add new features and take advantage of new technologies
- Fully customizable look and feel, menus, branding, etc.
- Upgradeable for adding new software, new processors, new memory capacity
- Potential for incorporating (or demonstrating) industry-wide standards for museum access devices
- Interoperable with off-the-shelf technology so alternate hardware could be used
- Able to download content from the web on-site or in advance. (Goldberg, 2010, p. 8).
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