4. Why should I participate in the ADA Mediation Program?
There are many potential advantages of mediating ADA complaints in the Program, including:
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Mediation allows the parties—not a judge, jury or mediator—to develop their own solutions to ADA disputes.
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Mediation can offer a quick and satisfactory resolution of a dispute and can be far less expensive and time-consuming than a formal investigation or going to court.
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Mediation may mend relationships between parties.
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Parties do not lose any rights in attempting mediation.
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Mediation is confidential and voluntary.
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