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ADA Best Practices Tool Kit for State and Local Governments

B. Notice of the ADA’s Provisions

The second administrative requirement is providing public notice about the ADA.2 There are three main considerations for providing notice:

1. Who is the target audience for the ADA notice?

2. What information shall the notice include?

3. Where and how should the notice be provided?

Regardless of Size, the ADA Notice Requirement Applies

The ADA notice requirement applies to ALL state and local governments covered by title II, even localities with fewer than 50 employees.

2 28 C.F.R § 35.106.

1. Who is the target audience for the ADA notice?

The target audience for public notice includes applicants, beneficiaries, and other people interested in the state or local government’s programs, activities, or services. The audience is expansive, and includes everyone who interacts – or would potentially interact – with the state or local government.

Examples of the Target Audience
for the ADA Notice

  • a recipient of social services, food stamps, or financial assistance provided by the state or local government

  • an applicant for a public library card

  • a public transit user

  • a person who uses the county recreation center

  • a grandmother attending her grandchild’s high school graduation in a city park

  • a member of a citizen’s advisory committee

  • a recipient of a grant from the state or local government

  • a citizen who wants to participate in a town council meeting

  • a person adopting a dog from the local public animal shelter

2. What information shall the notice include?

The notice is required to include relevant information regarding Title II of the ADA, and how it applies to the programs, services, and activities of the public entity.

The notice should not be overwhelming. An effective notice states the basics of what the ADA requires of the state or local government without being too lengthy, legalistic, or complicated. It should include the name and contact information of the ADA Coordinator.

This chapter contains a model “Notice Under the Americans with Disabilities Act” created by the Department of Justice. It is a one page document in a standard font, and includes brief statements about:

  • employment,

  • effective communication,

  • making reasonable modifications to policies and programs,

  • not placing surcharges on modifications or auxiliary aids and services, and

  • filing complaints.

The model notice is included at the end of this chapter.

3. How and where should the notice be provided?

It is the obligation of the head of the public entity to determine the most effective way of providing notice to the public about their rights and the public entity’s responsibilities under the ADA.

Publishing and publicizing the ADA notice is not a one-time requirement. State and local governments should provide the information on an ongoing basis, whenever necessary. If you use the radio, newspaper, television, or mailings, re-publish and re-broadcast the notice periodically.

Some Ways to Provide Notice to Interested Persons

  • Include the notice with job applications

  • Publish the notice periodically in local newspapers

  • Broadcast the notice in public service announcements on local radio and television stations

  • Publish the notice on the government entity’s website (ensure that the website is accessible)

  • Post the notice at all facilities

  • Include the notice in program handbooks

  • Include the notice in activity schedules

  • Announce the notice at meetings of programs, services, and activities

  • Publish the notice as a legal notice in local newspapers

  • Post the notice in bus shelters or other public transit stops

The information must be presented so that it is accessible to all. Therefore, it must be available in alternative formats.

Examples of Alternative Formats

  • Audio tape or other recordings

  • Radio announcements

  • Large print notice

  • Braille notice

  • Use of a qualified sign language interpreter at meetings

  • Open or closed-captioned public service announcements on television

  • ASCII, HTML, or word processing format on a computer diskette or CD

  • HTML format on an accessible website

  • Advertisements in publications with large print versions

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