ADA Title II Action Guide for State and Local Governments

1. Inadequate public notice of ADA compliance

1. Draft new notice.

2. Send to Disability Commission for feedback.

3. Finalize notice

4. Put notice on website.

5. Post notice in public buildings.

6. Include notice in city reports.

7. Tweet notice.

8. Include notice in public service announcements.

4/15 and ongoing

ADA Coordinator

Neighboring municipalities have samples and recommended methods.

2. Staff don't  know how to arrange for sign language interpreters

1. Develop list of places to request in-person and video-relay interpreters.

2. Send list to staff and committees.

3. Post list on staff section of website.

3/2

Administrative Assistant

 3. Website needs to be accessible

1. Evaluate with on-line tool.

2. Evaluate with a variety of users.

3. Update website using Web Content Accessibility Guidelines - WCAG.

5/2

IT staff

Confer with Disability Commission to find user/experts to conduct testing.

4. Security staff not knowledgeable about ADA, particularly service animals.

4.[sic] Conduct trainings.

5.[sic] Distribute Department of Justice service animal sheet.

6.[sic] Ask supervisors to train new employees.

6/15 and ongoing

ADA Coordinator and Disability Commission Members

Provide snacks.

5. Agency ADA Coordinators confused.

1. Hold quarterly meetings.

3/15 and ongoing

ADA Coordinator

Provide snacks.

6. School policy on field trips requires parental participation for some students with disabilities.

2. [sic] Meet with appropriate staff to clarify school’s obligations.

3. [sic] Follow up with email.

5/10

ADA Coordinator