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Access for All: Five Years of Progress - A Report from the Department of Justice on Enforcement of the Americans with Disabilities Act

APPENDIX: OTHER SOURCES OF INFORMATION

The Equal Employment Opportunity Commission offers publications and technical assistance to the public on the employment provisions of Title I of the ADA.
 

ADA publications
800-669-3362(voice)
800-800-3302 (TTY)
ADA questions
800-669-4000 (voice)
800-669-6820 (TTY)
Internet address
www.eeoc.gov
 

The Federal Communications Commission offers publications and technical assistance to the public on the communication provisions of Title IV of the ADA.
 

ADA publications and questions
888-225-5322 (voice)
888-835-5322 (TTY)
Internet address
www.fcc.gov/cgb/dro

The U.S. Department of Transportation, Federal Transit Administration, offers publications and technical assistance on the transportation provisions of Title II and Title III of the ADA.
 

ADA Assistance Line
888-446-4511 (voice/relay)
Internet address
www.fta.dot.gov/ada
E-mail address
ada.assistance@fta.dot.gov

The U.S. Architectural and Transportation Barriers Compliance Board, or Access Board, offers publications and technical assistance to the public on the ADA Accessibility Guidelines.
 

ADA publications and questions
800-872-2253 (voice)
800-993-2822 (TTY)
Internet address
www.access-board.gov
E-mail address
ta@access-board.gov

The ADA and Information Technology Technical Assistance Centers are funded by the U.S. Department of Education, National Institute on Disability and Rehabilitation Research (NIDRR), in ten regions of the country to provide publications and technical assistance on the ADA.
 

ADA publications and questions
800-949-4232 (voice/TTY)
Internet address
www.adata.org

Project ACTION is funded by the U.S. Department of Transportation to provide ADA information and publications on making transportation accessible.
 

Information on accessible transportation
800-659-6428 (voice/relay)
Internet address
http://projectaction.easterseals.com

The Job Accommodation Network (JAN) is a free telephone consulting service funded by the U.S. Department of Labor, Office on Disability Employment Policy.  It provides information and advice to employers and people with disabilities on reasonable accommodation in the workplace.
 

Information on workplace accommodation
800-526-7234 (voice/TTY)
Internet address
www.jan.wvu.edu

How to File Complaints

Title I

Complaints about violations of Title I (employment) by units of State and local government or by private employers should be filed with the Equal Employment Opportunity Commission.  Call 800-669-4000 (voice) or 800-669-6820 (TTY) to reach the field office in your area.

Titles II and III

Complaints about violations of Title II by units of State and local government or violations of Title III by public accommodations and commercial facilities should be filed with:

U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, N.W.
DRS-NYA
Washington, D.C.  20530

If you wish the complaint to be resolved through the Department's ADA Mediation Program, please mark "Attention: Mediation" on the outside of the envelope.

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