36 CFR Part 1194 - Proposed Information and Communication Technology (ICT) Standards and Guidelines NPRM

E205.3 Agency Official Communication.

Content that is not public facing shall conform to the accessibility requirements specified in E205.4 when such content constitutes official business, and is communicated by an agency through one or more of the following:

1. An emergency notification;
2. An initial or final decision adjudicating an administrative claim or proceeding;
3. An internal or external program or policy announcement;
4. A notice of benefits, program eligibility, employment opportunity, or personnel action;
5. A formal acknowledgement or receipt;
6. A questionnaire or survey;
7. A template or form; or 
8. Educational or training materials.

EXCEPTION: Records maintained by the National Archives and Records Administration (NARA) pursuant to federal recordkeeping statutes shall not be required to conform to the 508 Standards unless public facing.