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2010 ADA Standards for Accessible Design Pocket Guide

704.2 Wheelchair Accessible Telephones.

Wheelchair accessible telephones shall comply with 704.2.

704.2.1 Clear Floor or Ground Space.

A clear floor or ground space complying with 305 shall be provided. The clear floor or ground space shall not be obstructed by bases, enclosures, or seats.

Advisory 704.2.1 Clear Floor or Ground Space. Because clear floor and ground space is required to be unobstructed, telephones, enclosures and related telephone book storage cannot encroach on the required clear floor or ground space and must comply with the provisions for protruding objects. (See Section 307).

704.2.1.1 Parallel Approach.

Where a parallel approach is provided, the distance from the edge of the telephone enclosure to the face of the telephone unit shall be 10 inches (255 mm) maximum.

The maximum distance from the face of the telephone to the edge of the telephone enclosure is 10 inches (255 mm).  Clear floor space for a parallel approach is located in front of the enclosure.

Figure 704.2.1.1 Parallel Approach to Telephone

704.2.1.2 Forward Approach.

Where a forward approach is provided, the distance from the front edge of a counter within the telephone enclosure to the face of the telephone unit shall be 20 inches (510 mm) maximum. [S.H. 4.31.2]

The maximum distance from the front edge of a counter within the telephone enclosure to the face of the telephone is 20 inches (510 mm).  The telephone enclosure overlaps the clear floor space for a forward approach.

Figure 704.2.1.2 Forward Approach to Telephone

704.2.2 Operable Parts.

Operable parts shall comply with 309. Telephones shall have push-button controls where such service is available.

704.2.3 Telephone Directories.

Telephone directories, where provided, shall be located in accordance with 309.

704.2.4 Cord Length.

The cord from the telephone to the handset shall be 29 inches (735 mm) long minimum.

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